MANAGEMENT SUPPORT OFFICER (M/F)
Descrição da oferta de emprego
• Deliver an harmonized onboarding and off boarding process for external staff across different scopes, contribute to reduce the security and compliance risk by identifying and reporting risk situations on the processes, and contribute to data quality control and follow-up (requesting corrections in case of anomalies); • Process direct expenses and external staff invoicing management, perform the payment follow-up, produce KPIs and dashboards, execute monthly accruals reporting to Finance of external staff and centralize all data to perform more accurate accruals of external staff; • Produce reports at entity level and for a variety of stakeholders and internal departments, contribute to reduce current and future operational risk and workload on management and centralize all data to perform accurate reporting; • Contribute to the results of the Management Support team by taking the initiative in daily tasks, anticipating them in order to have them completed before deadlines, facilitating cooperation and interactions whilst acknowledging the benefit of different viewpoints and ways of working; • Identify and correct issues or errors, escalating in case of any exceptional or irregular situation as well as raise alerts when needed and as soon as possible to allow the proper management of the situation at hand and to ensure a high level of service of the Management Support team; • Participate in transversal projects and initiatives.
Profile and skills we look for.
• Bachelor’s degree in Business Management, Economics, Finance, Accounting or Social Sciences; • 2 years of experience in Administrative Support, Finance or Accounting; • Proficiency in Microsoft Office tools, particularly Excel; • Fluency in English or English and French; • Critical thinking, analytical ability and attention to detail.
Duration of the project.
until july (expectable)
Detalhes da oferta
- Fórum Selecção
- Indeterminado
- 07/09/2024
- 06/12/2024
Over 2 years of customer support/technical support experience... professional career progression and support throughout your career development... nice-to-have: 6 months’ experience in a technical support role... about your role provide exceptional technical support by handling inbound queries about......
Tasks: • work in coordination with the group brands, • work with the sales administration applications, namely supporting management of commercial actions and bonuses, • follow-up of bonuses payment (dealers network) and related claims, • payment and control of the incentives to b2b customers and leasing......
We are looking for you, entrusted with the support of our customers... ✅ urgent support client français pour service de streaming – télétravail – début 9... 10!fr: urgent! / support français – service de streaming / bureau à domicile / début 9... ✅ as a customer support you will:• support of all customers’......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Use three different software programs during the support process... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... provide customer tech support via phone and email, serving as the client's first point of contact......
Operational management · create knowledge articles to document software patch deployment and remediation tasks... acquisition & deployment · complete patch management agent installs and resolve issue with non-functioning agents... · establish and maintain regular written and in-person communications......
Log call details into case management systems and provide responses and resolutions within sla to customers... sales support: provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction... shift: monday till saturday (including bank......
Appropriately manage and escalate customer issues to higher support tiers... assist users with pre-sales inquiries, general questions, and technical support issues... manage an individual ticket queue and follow management direction, providing feedback as needed... requisitos do trabalho profile: french......
Candidates should obtain more information about our privacy and data management policy in ttps://pt... tasks: – to be the point of contact of the costumers through a variety of channels – e-mails, phone calls and chat; – verification of needs; – order and process management; – presentation of customized......