LIVE CHAT SUPPORT SPECIALIST NEEDED
Descrição da oferta de emprego
As a Live Chat Support Specialist, you will be the first point of contact for our customers, offering real-time support via live chat.
You’ll assist customers with product inquiries, resolve technical issues, and provide solutions that leave a lasting, positive impact.
#### Key Responsibilities.
- **Assist Customers**.
Provide quick and accurate responses to customer inquiries through live chat.
- **Resolve Issues**.
Troubleshoot problems, provide guidance, and escalate complex issues to the appropriate teams.
- **Sales Support**.
Help customers make informed decisions and offer product recommendations when appropriate.
- **Document Interactions**.
Keep detailed records of customer conversations and feedback for future improvements.
#### What We’re Looking For.
- **Excellent Communication Skills**.
You must be able to express yourself clearly and professionally, both written and verbally.
- **Problem-Solving Ability**.
You can think on your feet and find solutions quickly, even when faced with unexpected challenges.
- **Empathy and Patience**.
You understand that every customer is different and are patient in addressing their concerns.
- **Multitasking**.
You’ll be handling multiple conversations at once, so staying organized is key.
- **Tech-Savvy**.
Comfort with using live chat software and basic troubleshooting.
#### Why You Should Join Us.
- **Flexible Hours**.
Enjoy the convenience of remote work and set schedules that fit your lifestyle.
- **Career Growth**.
This is not just a job—it’s a pathway to future opportunities within customer success, sales, and more.
- **Supportive Team**.
Work in an environment that values collaboration, training, and continuous improvement.
Ready to make an impact in customer service? If you have the skills and passion to help others while building your career, we’d love to hear from you! Apply today and become part of a team that values exceptional service and professional growth.
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# Sobre o projeto 15 propostas Aberto para ofertas Projeto remoto Ativo em 8 minutos atrás
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 17/11/2024
- 15/02/2025
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