Ir à oferta completa

LINUX SUPPORT ENGINEER

Porto de Mós - Leiria

Descrição da oferta de emprego

We’re looking for a Linux Support Engineer who will join our Hotline Support Team (Level 2 support). As a Level 2 Technical Support Engineer you will assist to resolve all issues and perform regular troubleshoot on the Eidosmedia Products stack; you will ensure the smooth running of day to day objectives, delivering excellent customer service and first class technical support for our customers. Company Profile Eidosmedia is the world leader in content management and digital publishing solutions in the media and financial services sector. Our software covers the entire lifecycle of content, from authoring, management, workflow, design, to sharing, publishing and delivery, with open technologies and modern frameworks. We are innovators and disruptors, and we help our customers maximize the productivity and flexibility of their operations through the application of modern, digital technologies. We are integrating the Artificial Intelligence (AI) into our solutions, leveraging its transformative potential to automate processes, enhance personalization, and optimize content delivery. By incorporating AI-driven tools into our platform, we aim to help our clients work more efficiently, streamline their workflows, and remain competitive in an ever-evolving market What you will do You will be serving as the first point of contact for customers seeking technical assistance over the phone or email, providing first level contact and conveying resolutions to their issues. You will be also responsible for performing remote troubleshooting through diagnostic techniques and investigating user problems (systems, hardware or software) identifying their source, determining possible solutions in cooperation with support teams and advising user on appropriate action. Personal Profile Computer Engineering, Computer Science degree or IT High School diploma Good knowledge of Linux Server Good knowledge of Web and Application Server (Tomcat, Nginx, Apache) Basic knowledge of framework HA (Veritas/Monit/RHCS) Ability to troubleshoot and diagnose problems and to analyze log Good knowledge of scripting (Bash or Python on a UNIX or Linux platform) Good English skills Teamwork and excellent communication skills What we offer Continuous Learning: We encourage and support continuing education, offer training to enhance job and management related skills and provide a working environment where learning and development takes place to help all employees in their job paths. Work-Life Balance: At Eidosmedia we have a long history of success with the hybrid work model that existed in our company from before the global pandemic. We consider personal and family situations of our employees and though your presence in our offices will be required some of the time, it is extremely flexible. International context: We are a global reality, and you will deal with people all over the world with subsidiaries in France, Germany, the USA, UK, Australia and a growing tech-center in Portugal. Enthusiasm: We love what we do, and we love doing it well. Our enthusiasm drives us to take pride and pleasure in the routine delivery of excellence. People-Centric Culture: Our people are our most valuable resource. We aim to create an environment where everyone can reach their full potential. More about us Eidosmedia has aways been an international company composed of people from diverse cultures, countries, religions and backgrounds. Diversity is one of our strengths and colleagues are treated equally irrespective of race, religion, age, gender or sexual orientation - everybody’s contribution is valued in an atmosphere of mutual trust and respect. If you think you have what it takes to succeed in this role then apply immediately!
Ir à oferta completa

Detalhes da oferta

Empresa
  • EIDOSMEDIA
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 31/10/2024
Data de expiração
  • 29/01/2025
Technical Support Specialist
Cluster OSL

Over 2 years of customer support/technical support experience... nice-to-have: 6 months’ experience in a technical support role... professional career progression and support throughout your career development... about your role provide exceptional technical support by handling inbound queries about......

Support Client Français Streaming – Télétravail, Début 9.10!
ProRekruter

We are looking for you, entrusted with the support of our customers... ✅ urgent support client français pour service de streaming – télétravail – début 9... 10!fr: urgent! / support français – service de streaming / bureau à domicile / début 9... ✅ as a customer support you will:• support of all customers’......

German Customer Support - 5000€ signing bonus
SpotOn Connections

Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......

Dutch Customer Support - 5000€ signing bonus
SpotOn Connections

Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......

Automation and Robotics Engineer
TECNICOAT, LDA

Provide technical support and training to internal teams... please include 'automation and robotics engineer application' in the subject line... position overview: we are looking for a creative automation and robotics engineer to contribute to the design, development, and implementation of cutting-edge......

Technical support (m,,f) : italian consumer goods
Personalbüro u. herrmann

Use three different software programs during the support process... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... provide customer tech support via phone and email, serving as the client's first point of contact......

Senior Data Engineer
FÓRUM SELECCAO

Fórum selecção is looking for a senior data engineer (m/f) for a corporate bank main activities: - design high-performance data pipelines (etl) to feed a dwh using state of the art data engineering techniques according to business specifications; - implement flow automation through ci/cd pipelines and......

Mechanical Engineer (m/f) | Lisboa
Claire Joster by Selection

Claire joster is currently recruiting for a portuguese company of power generating, oil&gas; and material handling sectors, which intends to strengthen its internal structure with the integration of a mechanical engineer (m/f) in lisbon... function as a mechanical engineer, you will be responsible for:......

Customer Support Agent (m, f) Turkish
Personalbüro U. Herrmann

Fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language for non-technical users resourceful and stress resilient personality that can adapt and......

Technical support (m,,f) : french lighting solutions
Personalbüro u. herrmann

Appropriately manage and escalate customer issues to higher support tiers... assist users with pre-sales inquiries, general questions, and technical support issues... requisitos do trabalho profile: french c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent......