LEGAL BACK OFFICE SPECIALIST FOR AIRLINE SERVICES IN LISBON, PORTUGAL (GERMAN SPEAKER)
Descrição da oferta de emprego
Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; You will communicate with lawyers, legal officers and national enforcement bodies Answering incoming queries from customers via email and chat Identifying issues and provide solutions self-sufficiently Provide full circle customer support from answering to a request to providing a solution Collecting all necessary data Ensuring high level of customer satisfaction Recording data in the CRM system Skills, qualifications and interests you need to succeed in this role.
A native level of German and a good level of English Having previous experience in GDS tools (ideally) Enthusiasm about travelling and tourism industry Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being able to handle sensitive topics, such as customers feeling violated in their rights of transportation Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a valid work permit for Portugal (required).
What’s in it for you? Type of Contract.
A fixed-term contract for 6 months Working Hours.
Monday to Friday from 8 am to 6 pm Training.
Fully paid training, professional development and career evolution Salary Conditions.
A package in line with the market.
€ gross / month x 14 months + up to 175€ / month performance bonus + meal vouchers of 7.
€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) Relocation Package for International Candidates.
If you live outside Portugal.
reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in a shared flat provided by the company (rental fee to pay) Opportunity to be part of a challenging and fast-paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment Career Growth Opportunities.
Various career development chances in different paths.
Your Future Company.
2 French entrepreneurs created a startup in and today they are leading a global brand.
Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with.
They became one of the biggest international customer experience solution providers with more than multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Lisbon hub.
What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous café culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 12/09/2024
- 11/12/2024
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... the candidates book their own transportation and we will reimburse them fully (up to 700€ for external relocators and up to 150€ for......
” we are looking for german speaking employees for our team in lisbon to support our customers... you don't need previous experience - we offer training ! location: oriente – lisbon company: american it company... its flagship product is their search engine, and its declared mission - 'to organize the......
We might share your cv details directly with our client for the purpose of recruitment... salary: 1398€ gross month + 100€ performance bonus for international candidates: airport pick-up and administrative assistance with your registration in portugal; reimbursement of your initial flight expenses......
We're selecting call center operator (m/f) for a company in the services sector located in porto... this position provides customer service support and resolution of routine problems regarding client's product or services... requisitos do trabalho languages: - english spoken and written correctly; -......
Apply today and become part of our client's team in lisbon... as the first point of contact, you will be responsible for resolving customer issues and questions via emails and inbound calls, including urgent situations... our client, a multinational financial service corporation, is seeking a friendly......
We are recruiting a content moderator (m/f/d) for the german market, for one of the largest social media platforms... your day to day: • reviewing online videos/content/complaints/legal notices received from the end customer on any incorrect decisions taken related to their copyright work/material •......
If you are a native german speaker with a passion for providing top-notch customer service, we encourage you to apply for this exciting opportunity... responsibilities: serve as the primary point of contact for customer inquiries via calls and emails provide high-quality customer service, ensuring customer......
Currently residing in portugal or willing to relocate... please note that eu citizenship or full rights to work in portugal are required... privacy notice: by applying for this position, you consent to the gdpr policies of smartrecruitments... please be aware that your cv details may be shared directly......
✓competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable)... you will be the point of contact for inquiries related to the pre- or post-delivery of an order (payment inquiries, delivery dates, returns, refunds, etc......
Your profile:-native level of arabic (written and spoken);-fluency in english (b2); high school diploma (or equivalent);-player and support oriented attitude, with a knack for helping others;-team player with strong problem solving and conflict management skills;-passion for video games and mobile applications......