KYC SPECIALITS - BANKING
Descrição da oferta de emprego
This role involves working on an exciting project for one of our key clients in the banking sector, based in our Madrid office.
(Hybrid).
Main Responsibility The primary responsibility of the selected candidate will be to manage the operational relationship with a portfolio of premium clients.
Acting as the primary point of contact, the candidate will handle client inquiries via phone and email, ensuring seamless operational activity related to financial markets.
Key Responsibilities Client Query Management.
Handle client inquiries and resolve issues promptly via phone and email.
Act as a liaison between clients and internal teams, ensuring clear and effective communication.
Client Communication Coordination.
Maintain regular communication with clients, addressing their needs and concerns.
Proactively identify and suggest process improvements to enhance client satisfaction.
Meeting Coordination and Activity Review.
Organize and lead meetings with clients and cross-functional teams.
Conduct periodic reviews of client activities to ensure compliance and operational efficiency.
Required Skills and Qualifications Language Proficiency.
High level of English, both written and verbal.
Client Service Experience.
Prior experience in customer service, preferably within the financial services sector.
Technical Knowledge.
Basic understanding of financial products.
Proficiency in MS Office tools (PowerPoint, Excel).
Soft Skills Client-oriented approach with a strong focus on delivering quality service.
Proactive and risk-sensitive mindset.
Exceptional attention to detail.
Organizational and planning skills to manage multiple tasks effectively.
Outstanding written and verbal communication abilities.
Strong interpersonal skills to build and maintain client relationships.
Capability to thrive in a fast-paced and dynamic environment.
Do you want to know more about Winning? We are a consulting firm offering services in consulting, training, recruitment, and headhunting.
We support our clients in finding innovative and sustainable solutions, ranging from applying scientific knowledge to solve complex management challenges to driving digital and technological transformation within organizations.
If you want to learn more about us, visit our website at https://www.
inning-consulting.
om/.
Detalhes da oferta
- Winning
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 20/11/2024
- 18/02/2025
Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives......
Banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... the candidates book their own transportation and we will reimburse them fully (up to 700€ for external relocators and up to 150€ for......
Deep understanding of application development lifecycle, integration, support, and maintenance outros dados de posição it is a strong plus if you have: previous banking experience #getready to meet with us! we would like to meet you... if you are interested please apply and attach your cv in english......
Required skills and experience: being a big fan of fast-paced situations where things are always changing; having an experienced background with technology; fluency in english; excellent soft skills; make it happen attitude; both written and oral english as to be a strong suit and also the ability to......
Damos resposta a empresas b2b, em setores como a indústria, serviços financeiros e insurtech, suportando kyc, aml e sinistros, automatizando qualquer fluxo de trabalho manual, trabalhoso e baseado em documentos... vaga de trabalho: (júnior, nível médio ou especialista)... experiencia: 2 anos o que precisamos?......
Função e responsabilidades: processamento salarial para clientes; executar as atividades de gestão de recursos humanos (hris), desde o onboarding ao offboarding, incluindo todos os requisitos legais; configurar e desenvolver processos, políticas e ferramentas de rh de acordo com as necessidades do negócio......
Profile and skills we look for: - bachelor’s degree in mathematics, information technology or computer science; - at least 3 years of relevant professional experience as a business analyst or as a functional expert on credit risk, ifrs9, basel regulations or stress tests; - previous banking experience......
