GUEST SERVICE EXPERT (FULL TIME)

Job Description For Guest Service Expert (Full Time)(HOZ) in Scottsdale,United States.
Additional Information The Phoenician TaverJob Number Job Category Food and Beverage & CulinaryLocation The Phoenician a Luxury Collection Resort Scottsdale, East Camelback Road, Scottsdale, Arizona, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill.
Instead, we want to build an experience that is memorable and unique - with food and drinks on the side.
Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal.
Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
o matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).
Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
REFERRED QUALIFICATIONS Education.
High school diploma or G.
.
.
equivalent.
Related Work Experience.
Less than 1 year related work experience.
Supervisory Experience.
No supervisory experience.
License or Certification.
NoneMarriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories.
Our more than 100 years of experience, beginning in under the Italian CIGA brand - a collection of Europes most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destinations cultural charms and treasures.
If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destinations heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.
In joining The Luxury Collection, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.