GLOBAL RETAIL CUSTOMER EXPERIENCE SPECIALIST
Descrição da oferta de emprego
6th November Location.
Remote Office Location.
Braga Language requirements.
German C2 English B2 Schedule.
Monday to Saturday (including bank holidays) from AM PM (Portuguese time) (Rotational shifts).
2 days off.
Sunday 1 day rotational Salary Package.
Base salary.
EUR per 14 months Meal Allowance (net).
7.
EUR per day EUR per annum Performance bonus.
120 EUR per 12 months Health Insurance.
Provided from day 1 (free after 6 months) Role Overview.
As a Customer Support Advisor for a leading global home furnishings retailer you will play a crucial role as the first point of contact for our customers serving as a key brand ambador.
If you thrive on delivering outstanding customer service and are fluent in German this role presents an exciting opportunity for you to contribute to our customer satisfaction efforts.
Key Responsibilities.
Professionally and enthusiastically ist customers through inbound calls.
Provide detailed information about products and services aiming to close sales over the phone.
Support customers with delivery issues including tracking deliveries resolving problems and checking stock availability.
Trouble issues related to account management and software functionality.
Ensure timely and accurate responses to customer inquiries.
Maintain meticulous records of customer interactions and actions taken.
Hiring Process.
Application Review Language essment 1 or 2 Interviews with the Client Remote Work.
No
Detalhes da oferta
- Cross Border Talents
- Indeterminado
- 02/10/2024
- 31/12/2024
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