FRONT OFFICE AGENT - FULL BENEFITS PACKAGE

Job Description For Front Office Agent - Full Benefits package(HOZ) in Dallas,United States.
Description Join us for this incredible opportunity to be part of our Front Office team as a Front Desk Agent at Thompson Dallas conveniently located in downtown Dallas, by the Akard Street stop of the DART train.
Not only will you be part of a rock-start team, but youll get to be part of a company that earned the 16thspot on Fortunes 100 Best Companies to Work for in !Thompson Dallas is a luxury hotel located within The National, Dallas newest urban luxury mixed-use project.
Essentials include 219 rooms with 52 suites; three full-service offerings for dining and drink; a boutique spa and fitness experience focused on wellness, a variety of spaces for events, including the square foot National Ballroom.
hompson Dallas, part of the boundless Hyatt Hotels Corporation portfolio, with its stunning mid-century modern hexagon design, rises above the Dallas Skyline and will bring guests and community together through an inspired tribute to history, design and culture.
Front Office Agents are responsible for the guest registration process and communication of hotel services and promotions.
This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.
Other duties may include processing forms of payment and responding to guest inquires.
Youll be the face of Thompson Dallas as a Front Office Associate.
A great foot in the door role into the upscale hotel and hospitality world.
ain duties of this position include.
onsiderable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
bility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve conflicts.
bility to stand and move throughout front office and continuously perform essential job functions.
bility to read, listen, and communicate effectively in English, both verbally and in writing.
bility to access and accurately input information using a moderately complex computer system.
earing and visual ability to observe and detect signs of emergency situations.
ny combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities.
ndividuals are required to meet the minimum bonding standards.
ll employees must maintain a neat, clean, and well-groomed appearance (specific standards available).
tilize Hyatt selling skills to describe and upsell premium room products and other hotel services to our arriving guests at check-inWe offer excellent benefits.
ree room nights, Discounted and Friends & Family Room RatesMedical, Prescription, Dental and Vision InsuranceLife and Disability Insurance401K with company match7 paid holidays and generous Paid Time OffPaid Family Bonding Time and Adoption AssistanceEmployee Stock Purchase PlanDiscounts at various retailers -Apple, AT&T, Verizon, Headspace and many more!Tuition Reimbursement programDiscounted parking and on DART passes, and much more!Qualifications A true desire to satisfy the needs of others in a fast paced environment.
vailability to work shifts during days, evenings, weekends and holidays requiredRefined verbal and written communication skillsOpera experience a PlusStrong system and software useCollege Degree preferred (hospitality, tourism) or something related.
bility to stand for long periods of time.