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FIVE9 VCC & IVR IMPLEMENTATION

Descrição da oferta de emprego

I'm looking for an expert in Five9 VCC administration to set up the system and an IVR for my customer service operation.
The primary goal is to improve our self-service options.
This setup should effectively address several key areas.
- Reducing our call waiting times - Enhancing our call routing accuracy - Providing better self-service options The self-service options we aim to implement include.
- Automated responses for common queries - An Interactive Voice Response (IVR) system - Call routing based on customer input The ideal candidate will have extensive experience with Five9 VCC and IVR systems, and a proven track record of improving customer service efficiency.
Your expertise will be instrumental in helping us achieve our customer service goals.
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Detalhes da oferta

Empresa
  • Indeterminado
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 08/10/2024
Data de expiração
  • 06/01/2025
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