EXPERT CRM AGENT FOR SHOPIFY STORES
Descrição da oferta de emprego
As a CRM Agent at our agency, you will be responsible for creating and optimizing rules and macros and answering customer inquiries.
This role requires someone who can work flexibly and independently while providing detailed reports on agent performance and key outcomes.
Key Responsibilities.
Manage and oversee multiple Gorgias accounts for our Shopify stores.
Develop, implement, and optimize rules and macros to automate customer service processes.
Continuously improve workflows to decrease response times and enhance customer satisfaction.
Answer emails, chats, and social media tickets Collaborate with me to identify areas for improvement and implement necessary changes.
Qualifications.
Extensive experience with Gorgias CRM Proven track record of managing CRM systems for Shopify stores.
Strong understanding of customer service processes and how to automate them effectively.
Strong communication skills and ability to report on performance and outcomes clearly and concisely.
Ability to work independently and flexibly in a fast-paced environment.
Please apply using the word "Green" at the beginning of your application and attach a 1 min-loom video about yourself.
If you are a highly motivated and experienced CRM Agent with a passion for automation and customer satisfaction, we would love to hear from you.
CRM Atendimento ao cliente ID do Projeto.
# Sobre o projeto 7 propostas Aberto para ofertas Projeto remoto Ativo em 49 minutos atrás
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 09/01/2025
- 09/04/2025
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