Ir à oferta completa

EVENTS MANAGER

Descrição da oferta de emprego

Job Description For Events Manager(HOZ) in Arlington,United States.
JOB SUMMARYResponsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events.
This position primarily handles events of average complexity.
Ensures their property events have a seamless turnover from sales to service back to sales.
Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
ANDIDATE PROFILEEducation and Experience• High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area.
OR• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
ORE WORK ACTIVITIESManaging Event Logistics and Operations• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.• Adheres to all standards, policies, and procedures.• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.• Manages group room blocks and meeting space for average to large-sized assigned groups.• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.• Uses his/her judgment to integrate current trends in event management and event design.• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).• Participates in customer site inspections and assists with the sales process as necessary.• Performs other duties as assigned to meet business needs.• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.
nsuring and Providing Exceptional Customer Service• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.• Empowers employees to provide excellent customer service.• Sets a positive example for guest relations.• Coordinates and communicates event details both verbally and in writing to the customer and property operations.• Makes presence known to customer at all times during this process.• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.• Follows up with customer post-event.• Responds to and handles guest problems and complaints.• Uses personal judgment and expertise to enhance the customer experience.• Stays available to solve problems and/or suggest alternatives to previous arrangements.• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.• Interacts with guests to obtain feedback on product quality and service levels.• Ensures hourly employees understand expectations and parameters for event activities.
eading Event Management Teams• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
upporting and Coordinating with the Sales and Marketing Function• Assists in the sales process and revenue forecasting for customer groups.• Up-sells products and services throughout the event process.• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.
onducting Human Resources Activities• Reviews comment cards and guest satisfaction results with employees.• Observes service behaviors of employees and provides feedback to individuals and/or managers.• Assists in the development and implementation of corrective action plans.• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.• Works with the property staff and customers to address operational challenges associated with his/her group.• Performs other duties as assigned to meet business needs.
he salary range for this position is $ to $ annually.
Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans.
Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting.
Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
arriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting.
Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening.
They see business travel as an adventure because they see all travel as an adventure.
Where others may settle for the usual, our guests see a chance to bring home a great story.
And so do we.
We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests.
If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels.
In joining Renaissance Hotels, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Ir à oferta completa

Detalhes da oferta

Empresa
  • Marriott International
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Indeterminado
Data de publicação
  • 02/11/2024
Data de expiração
  • 31/01/2025
SPA MANAGER
Casa Deitada - Turismo Açores Lda

Oferta de posição como spa manager procura-se spa manager para ser terapeuta e spa manager em boutique hotel de luxo na ilha de são miguel, açores, portugal... requisitos do trabalho requisitos: - experiência como spa manager - terapeuta com versatilidade em vários tipos de massagens (clássicas e exóticas)......

Reservations Manager
InterContinental Hotel

Manage room reservations for large events such as weddings or other functions... we are hiring a reservations manager who will work in our customer service and accept reservations for clients... manage inventories for hotel rooms... assist clients by telephone and in person, resolving their questions......

Estágio iefp: oportunidade business manager
Outglocal

Apoio na criação de conteúdos para o site em wordpress e redes sociais (linkedin, facebook e instagram)... espírito crítico ser curioso, gostar de aprender e procurar conhecimento gosto pela área de employer branding e atração de talento residência em matosinhos... requisitos do trabalho perfil pretendido......

Project manager (mercado imobiliário de luxo)
Buyme property

A buyme property, empresa em expansão e de excelência a celebrar 25 anos de sucesso no mercado imobiliário algarvio, com escritórios em vilamoura, quarteira, almancil e faro, seleciona para buyme prestige, projeto no mercado imobiliário de luxo: project manager... responsabilidades: gestão 360º do projeto......

Sales manager (m/f/d)- the editory collection hotels
The editory collection hotels

Estamos a reforçar o departamento de vendas, com a função de sales manager (m/f/d): principais funções:• promover as unidades hoteleiras nos potenciais mercados nacionais e internacionais; • manutenção da carteira de clientes e angariação de potenciais novos clientes; • prospeção de mercado nacional......

Business Manager Coimbra
AtenaT

D2destás interessada/o? envie já o teu cv com a referência ''job business manager - coimbra'' ---------> *****@*****... procuramos pessoas que tenham muita ou pouca experiência profissional, o que importa é ter von-tade de aprender e não ter medo de desafios!a equipa prime da vodafone está a recrutar......

Store Manager (M/F) Aeroporto de Faro
Get The Job

Desafio: atualmente, encontramo-nos a recrutar um(a) luxury store manager para uma marca conceituada dentro do segmento de acessórios de luxo - óculos de sol... principais responsabilidades: -gerir o plano de atividade da loja; -alcançar os objetivos definidos, previamente, pela empresa; -capacidade......

Delivery Manager SAP MM ou SD
Equação it

Venha fazer parte dessa equipa de sucesso! requisitos do trabalho • experiência profissional mínima de 8 anos em implementações e suporte sap (target +10) · conhecimento e experiência mínima de 5 anos no módulo de sap mm ou sd (target +7) · conhecimento em s/4hana;• experiência em implementações complexas......

Manager de venda
Pf tiempo y salud

Excelente atitude comercial... em média os nossos vendedores recebem a partir de 2... somos uma empresa que comercializa massajadores de alta qualidade... estruturar, analisar e trabalhar com grandes volumes de informação... nós oferecemos: - vencimento mínimo 900€ + comissões de vendas colectivas e......

Customer Success Manager
MagniFinance

Gostarias de iniciar um novo desafio profissional numa fintech jovem, dinâmica e em constante evolução? és uma pessoa que adora estar em contacto com clientes, buscando entender profundamente as suas necessidades e assegurando que atingem os seus objetivos com produtos e serviços modernos? então estamos......