DUTCHFLEMISH CUSTOMER CARE
Descrição da oferta de emprego
Further you will be experiencing the way of living in Greece you can try the traditional cuisine enjoy the weather and visit the hotspots.
Sounds like an opportunity for you to check out this position! Your role For one of the biggest names in employee benefits we are looking for a customer care agent who speaks either Flemish or Dutch with English.
You are responsible for Handling inbound calls outbound calls and administrative tasks.
Daily tasks Calls are always with priority.
To provide customer service.
Vouchers for services used for cleaning ironing grocery shopping and transport for disabled people.
To answer incoming calls and emails about vouchers usage ordering reimbursement and exchange.
Registering and logging into the website Change of personal data Orders did not arrive The client paid but did not receive cheques Request for fiscal certificates for taxes To provide information about the legal conditions of voucher usage.
To be the connection between the regions cleaning companies and costumers.
Requirements Fluent in Dutch or Flemish (oral and written) Proficient in English Experience with CRM systems & MS Office PC skills and very good written skills Diploma of Secondary Education Contact center experience is an asset Socialcommunicative.
Persuasiveness Customer orientation Communication Effective listening Intellectual competencies.
Analytical thinking Continuous learning Emotional competences.
Positive thinking Selfmotivation Selfconfidence Taskoriented competences.
Quality of work Flexibility Sales ability Resultorientation Multitasking Our offer Paid training Fun peopleoriented call center Marketbased basic salary Growth opportunities Relocation Package Location Work from home Greece
Detalhes da oferta
- Recruit4Work S.L.
- Indeterminado
- 19/09/2024
- 18/12/2024
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