DIRECTOR, PRODUCT MANAGEMENT

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences.
We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary Director, Product Management Overview Reporting to the VP, Consumer Credit, this person is part of a collaborative team that drives the development, execution, and ongoing management and enhancements to the Company’s consumer value proposition (CVP).
Key aspects of this role will involve end-to-end product life cycle management, operational readiness, and ensuring product competitiveness globally.
Role • Develop and maintain up-to-date consumer and market insights and intelligence to identify product line and CVP opportunities that support segment-based value propositions globally and inform the development of market strategies.
• Support the development of differentiated value propositions to meet the current and emerging needs of consumers and customers; identify critical internal and external benefits and platforms that will be required to fulfill the end value proposition, including the definition of a Minimum Viable Product.
• Work collaboratively with internal stakeholders on go-to-market activities related to CVP enhancements and the delivery of core benefits and features.
• Oversee activities related to card assessment fees (CAF) including business case tracking, benefit investment and reporting.
• Support efforts to enhance product operations and core product requirements globally by partnering with key functional stakeholders such as legal, compliance, franchise, and engineering, etc.
• Support the development and implementation of new products tiers, ensuring overall global product readiness by partnering with key functional stakeholders legal, compliance, franchise, pricing, and engineering, etc.
All About You • Payment industry experience with relevant understanding of Mastercard credit products, competitive offerings, and industry trends • Strong Product Manager experience with demonstrated track record of driving continuous improvement and measurable results • Ability to thrive in fast-paced environments; comfortable managing all aspects of the product lifecycle • Excellent analytical and problem-solving skills with a demonstrated ability to structure business cases, identify key insights, and create applicable strategies and/or recommendations • Effective communicator adept at building narratives that inform and persuade others • Comfortable in a global role; adapt personal work style to accommodate an ever changing, diverse group of stakeholders • Self-directed, strong collaborator, ability to work cross-functionally and manage through influence • Bachelor’s degree required Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must.
Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Everyone wants easier ways to pay; we invent them.
Checkout lines are slow; we speed them along.
Merchants want more sales; we give them data and insights.
People need financial access; we connect them.
Corporate purchasing is complicated; we make it simple.
Commuters are busy; we speed them on their way.
Governments need greater efficiencies; we help create them.
Small businesses are virtual; we give them access to a world of buyers.
Retailers want to fight fraud; we provide the tools.