DESKTOP SUPPORT ENGINEER
Descrição da oferta de emprego
They simplify the creation and distribution of impactful content that’s accurate, consistent and relevant everywhere commerce happens.
Your new role Complete support requests regarding IT Helpdesk, Google Workspace, and Atlassian Cloud Configure laptops and troubleshoot end-user laptop issues Complete end-user support requests to ensure staff productivity Complete project work and participate in IT initiatives Administer Google Workspace Environment Administer Atlassian Cloud Environment Administer Microsoft Azure and Intune Environments Administer Cisco Meraki Network environment Maintain and monitor IPSec tunnels and VPN connections and Manage Network equipment Utilize 1WorldSync Management tools (Intune, NinjaRMM, Zoom, TrendMicro) Provide documentation, track KPIs, and maintain reports of systems Follow and participate in security initiatives as needed Maintain and manage all hardware inventory Create and maintain documentation related to corporate IT processes and procedures Onboarding new employees and conducting meet-and-greet sessions when distributing equipment Partner with the Facilities team on special projects and other miscellaneous items Other duties as assigned What you will need to succeed Bachelor's degree in Computer Science or equivalent degree and experience 2+ years experience in Network or IT administration Comfortable with English - written and spoken This is a hybrid position, working in the Lisbon office, with monthly travel to the Porto office What the company can offer you Inclusive Culture.
They value diversity and are committed to creating an inclusive workplace for all employees Professional Development.
They support continuous learning and offer opportunities for self-development and professional/personal growth Work-Life Balance.
They understand the importance of work-life balance and offer remote working options.
Supportive Environment.
They provide a supportive environment that empowers employees to succeed and make a difference Health-care provision provided 28 days paid vacation, as well as public holidays, and volunteer time off Summer and Winter salary payment Daily meal allowance per day of effective work Employee assistance program, including health and well-being support Next Step If you are interested in this opportunity, please send us your updated CV.
If you're looking for another type of professional challenge, contact us to discuss other career opportunities, always in complete confidence.
#LI-DNI # - Gonçalo Ferreira
Detalhes da oferta
- Hays
- Indeterminado
- 06/11/2024
- 04/02/2025
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