CUSTOMER & TECHNICAL SUPPORT - ITALIAN SPEAKER IN LISBON
Descrição da oferta de emprego
Are you the best professional solving technical issues? Can you transform a problem into a good experience? Are you a native Italian speaker? Then, work as Customer & Technical Support! What is waiting for you.
* Work location.
Lisbon - one of the best and sunniest places to live in Europe; * Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); * One flight per year to your home country (within Europe); * Health insurance from day one in the company; * Ongoing certification and training opportunities; * Refer a Friend Program with attractive incentives; * Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.
What you'll be doing at (COMPANY NAME) As a Italian-speaker Customer & Technical Support, you will.
* Working as a Customer & Technical Support, you'll have to be a relentless advocate for the customers and their issues; * Provide the necessary help to solve all customer's technical issues, through phone and email; * Ensure customer satisfaction, presenting creative solutions to their issues; * Make an effort to regained customer's confidence in the brand; * Provide recommendations to engage with customer's needs; * Have a central role within the internal organization.
There will be big smiles if you * Fluent level of Italian and a B2-level in English; * Customer oriented with strong decision-making skills as a Customer & Technical Support; * Excellent communication and good argumentation skills; * Ability to solve technical issues creatively; * Ability to build and maintain positive relationships with customers; * Basic knowledge of Windows and MS Office.
Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team
Detalhes da oferta
- Indeterminado
- 28/08/2024
- 26/11/2024
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