CUSTOMER SERVICE SPECIALIST OR CONTENT MODERATOR FOR SOCIAL MEDIA PLATFORM (FRENCH SPEAKER)
Descrição da oferta de emprego
Providing the best possible answers and solutions to questions and concerns from customers of the Dutch market over the phone, via email or social media Supplying customers with the necessary information and solving any issues Following up of issues if needed Content Moderator.
Validating all written content for a social media platform, confirming its accuracy and quality Having the opportunity to share your ideas, in order to improve the quality of our work Being part of a team that makes the world’s information more accessible and useful Becoming an expert in the advertisement content and giving the best advice to confirm its accuracy and quality Skills, qualifications and interests you need to succeed in this role.
A native level of French and at least a B2 level of English Passion for customer service, content moderation, or technical support Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for a long-term international career and life experience Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country What is in it for you? Type of contract.
Unfixed term contract, 30 days probation period Working hours.
full time (40h/week), shifts 24/7 Monday to Sunday Salary conditions.
850 € gross/month + 50€ language bonus + performance bonus 120 € (from 4th full month) Help with acquiring the NIF and SSN A relocation package of 360 euros per month for the first three months Paid professional training Fun and engaging company-wide initiatives Excellent work culture What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company.
Your future company is a global leader in the BPO industry.
With employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands.
The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 29/11/2024
- 27/02/2025
Tasks: · review user reports regarding video content on a streaming platform review sensitive content, sometimes involving graphic or disturbing subject matter audit and update content maintain broad knowledge of client products and/or services make well-balanced decisions and help resolve inquiries......
Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......
Our client is looking to expand their team in lisbon, to deliver premium service to french speaking customers... we are big on team spirit, and that's why you'll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction......
Tasks provide exceptional customer service via chat, email, and phone... experience with website builders or content management systems is a plus... requisitos do trabalho experience in customer service, tech support, or a similar role (mandatory)... outros dados de posição excellent remuneration......
Tasks provide exceptional customer service via chat, email, and phone... experience with website builders or content management systems is a plus... requisitos do trabalho experience in customer service, tech support, or a similar role (mandatory)... outros dados de posição excellent remuneration......
Requisitos do trabalho profile:french c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent remuneration package based on experience, skills and performancelife insurancemeal allowance + transport allowanceprivate health insurancerelocation package:reimbursement......
Requisitos do trabalho german or dutch or french c2english b2experience in customer support (preferable) outros dados de posição excellent remuneration package based on experience, skills and performancelife insurancemeal allowance + transport allowanceprivate health insurancerelocation package:reimbursement......
Customer satisfaction orientation and proactivity... requisitos do trabalho fluent italian speaker... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... job types: full-time, permanent......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable)......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable)......
