CUSTOMER RELATIONSHIP MANAGEMENT SPECIALIST (M\/F)
Descrição da oferta de emprego
Specialized in Outsourcing in IT and in Recruitment and Selection Processes of qualified profiles, acting with total flexibility and adaptation to the needs of our customers and partners.
We are looking for a Customer Relationship Management specialist (m\/f) to join our team.
• Experience in the use of customer relationship management and service management practices and tools (e.
.
SMT); • Experience with issue and project tracking tools (e.
.
Confluence, JIRA); • Experience with the use of wiki and collaborative sites; • Experience on 1st level support of information systems.
Optional expertise.
• Experience in manual testing of web applications; • Experience in elicitation of business requirements; • Experience with preparation and provision of IT trainings.
Languages.
• The consultant has to be fluent in English.
Documents will be written in English.
Tools\/ Methodologies used in the unit.
• MS Teams, SMT, JIRA, etc.; Belonging to this team allows.
- Continuous Training; - Monitoring by the whole team; - Health Insurance; - Several Partners (such as.
health, wellness, travel, gastronomy, culture, leisure, among others...) - Presential and\/or Online Events (Team Building, Summer Party, Birthday Party and Christmas).
Send your application with updated resume with the reference Cus_Rela_Man_MM, to our address.
Detalhes da oferta
- Indeterminado
- 21/10/2024
- 19/01/2025
This position provides customer service support and resolution of routine problems regarding client's product or services... the selected person will carry out the following functions: - ensure service delivered to our customers meets contractual key performance indicator (kpi's); - clarify customer......
We are big on team spirit, and that's why you'll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction and loyalty... requisitos do trabalho you are fluent in italian and english (written & spoken) and have an understandable......
We are big on team spirit, and that's why you'll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction and loyalty... requisitos do trabalho you are fluent in french and english (written & spoken) and have an understandable......
Fórum selecção is looking for a records management office (m/f) for a corporate bank main activities: - maintain and update rmo (records management office) policy, procedures and retention schedule;- support the automation of manual processing of regulatory and non-regulatory records;- oversight of day-to-day......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives......
Banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance......
Our international client is seeking a highly motivated and experienced german-speaking customer support agent to join their team in barcelona... responsibilities: serve as the primary point of contact for customer inquiries via calls and emails provide high-quality customer service, ensuring customer......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... build a sustainable and mutually beneficial relationship between customers and the brand you represent......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... build a sustainable and mutually beneficial relationship between customers and the brand you represent......
