CUSTOMER EXPERIENCE SPECIALIST FOR CLOUD-BASED PLATFORM (FRENCH SPEAKER)
Descrição da oferta de emprego
our responsibilities and impact as a Customer Service Specialist will be.
eliver exceptional customer service via chat, email, and phone.
roubleshoot user issues on the platform, providing clear guidance and solutions.
ducate users on the platformâs tools and features to enhance their website experience.
ollaborate with product and development teams to address and resolve complex technical issues.
tay updated on new platform features and updates to ensure accurate support.
ollect and share user feedback to contribute to continuous platform improvements.
kills, qualifications, and interests you need to succeed in this role.
ou have a native level of French and a fluent level of English â this is essential.
ou have a strong interest in web design, online platforms, and technology.
ou possess excellent problem-solving abilities and attention to detail.
ou demonstrate outstanding communication and interpersonal skills.
ou are adaptable, eager to learn, and committed to continuous skill development.
ou thrive in an international, fast-paced environment and are a true team player.
ou must hold EU citizenship or a valid work permit for Portugal.
hatâs in it for you?Working hours.
Monday to Saturday, rotating shifts from 8 AM to 8 PM.
ompensation package.
900⬠gross/month x 14 months + up to 150â¬/month performance bonus + meal vouchers of 7.
â¬/workday + reimbursement of some transportation costs + private health insurance and dental plan (after six months).
elocation benefits.
If you live outside Portugal, reimbursement (up to 400â¬) of your initial flight ticket after 6 months with the company + 3 months of free accommodation provided.
areer growth opportunities.
Join a dynamic and innovative work environment with room for professional development.
raining.
Fully paid training to help you succeed and evolve in your role.
eam environment.
Work alongside a diverse, multicultural team in a collaborative atmosphere.
our Future Company.
Founded by visionary entrepreneurs, this global company has become a leader in customer experience, with thousands of employees worldwide.
Based in Lisbon, their international hub handles customer service for some of the worldâs most innovative brands across various sectors.
Join a company that values creativity, excellence, and the user experience, and be part of a journey that empowers users around the globe.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 30/12/2024
- 30/03/2025
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