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CUSTOMER CARE SPECIALIST - (FRANCÊS)

Porto - Porto

Descrição da oferta de emprego

M/F Missão: Como Customer Care Specialist terá a missão de apoiar os nossos clientes em relação ao mercado de França. Requisitos: Garantir o apoio aos Clientes, através de vários canais (telefone, email), assegurando o acompanhamento das questões e encomendas dos mesmos, promovendo a satisfação e fidelização dos Clientes; Ser responsável pelas trocas e devoluções; Garantir a melhor experiência de compra em nossa loja online, atendendo cada cliente de forma personalizada; Contribuir para a melhoria contínua dos processos, procedimentos e ferramentas da área, de forma a atingir as metas mensais/anuais deste canal (Vendas e satisfação do cliente). Perfil: Experiência mínima de 2 anos, em funções similares, idealmente, no Setor de Retalho de Moda ou Call Center generalista; Fluente em francês (mandatório); Domínio de outro idioma (mais valia); Bons conhecimentos de informática (ótica do utilizador); Orientação para objetivos e resultados; Confiança, paixão e energia; Bom relacionamento interpessoal; Trabalho presencial, em Rio Tinto - Porto.
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Detalhes da oferta

Empresa
  • Parfois
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 07/10/2024
Data de expiração
  • 05/01/2025
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