CUSTOMER BUSINESS DEVELOPMENT AREA MANAGER
Descrição da oferta de emprego
As the love for our brands continues to grow, so too does our global reach.
Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world.
The secret to our global success? dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of.
Join us, and you could be one of them.
Diversity Statement Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities.
We believe all of our people are equally talented in their own way.
In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero.
The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
About the Role.
The purpose of the role is to achieve Sales Results as well as to develop coverage and the Ferrero business model for the Area assigned.
Main Responsibilities.
1.
Sales Strategy • Propose goals, territory sales strategies, modern trade and grocery trade channel and customer plans for the area managed.
2.
Sales Forecast, Budget and Objectives • Ensure the proper management of budget (reach targets on trade spending, returns, profits) in line with business objectives.
3.
Customer plans and sales development • Detect and propose business development and growth opportunities, ensure quantity and quality development in the assigned area.
4.
Field Management • Combined with the local Route To Market model and the business situation of distributors, in terms of selection criteria, to select appropriate distributor.
Possess abundant resources of local distributors.
• Conduct meetings with management team of the distributors to regularly review the sales and financial performance of distributors, rebate performance, jointly develop the business and investment plans for the distributor’s next business cycle, and lead the team to create a practicable solution • Manage distributors, ensure payment to company, follow up credits and ensure the information flow from distributors on sales and expenses.
• Train DSM to improve distributor management capability according to the business focus of distributors in different channels.
• Supervise DSM to set and complete the coaching program; establish the model of the perfect store and promote relevant experience; summarize and share the excellent store execution results to guide the business development.
5.
Planning and control • Monitor field activities performance and accomplishment of sales conditions, agreements and relevant KPIs; • Provide KA trade terms with negotiation strategy recommendations; collaborate with KA to complete negotiation of trading terms between the region and headquarter.
6.
Marketing and Trade Marketing • Implement brand strategies, achieve qualitative and quantitative objectives set by marketing, report on opportunities, obstacles.
7.
Team Management • Permanent coaching and individual evaluation and development of the knowledge and selling skills of every team member, lead their performance evaluation process; • Building team’s talent pipeline.
Who we are looking for.
• College degree and above, Fluent in English, Familiar with MS office; • FMCG industry field sales and territory management experience; • Traditional & Modern Trade, Impulse Channel, Ferrero Portfolio, Ferrero Commercial Policies, Channel & Customer Plan, Commercial Logistics, Sales, Field & Merchandising Processes; • Strong analytical, negotiation and leadership skills, people management, account management, sales skills.
* Chinese Local Labor contract with local salary & benefits package will be offered for this position.
** Proficiency in Mandarin speaking.
How to be successful in the role and at Ferrero.
Consumers, quality and care are at the heart of everything we do.
So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.
Strong analytical mind, attention to details on one hand, and ability to cooperate with employees at all levels and great organizational skills on the other, would be key to success.
Employee contribution and engagement at Ferrero is based on the individual, team and organization dimension, so you should have the ability to work independently, as a part of the team and build good relations with stakeholders at all levels.
Being flexible and dealing with a dynamic working environment as well as the ability to embed new knowledge and skills in existing competencies will definitely help you to become high performer here.
Detalhes da oferta
- Ferrero
- Em todo Portugal
- Indeterminado - Indeterminado
- 23/08/2024
- 21/11/2024
A cliente da outglocal encontra-se a recrutar um business manager, através de um estágio profissional ao abrigo do programa medida ativar do iefp, com duração de 9 meses – licenciatura nível 6, para um cliente da atração de talento... apoio na criação de conteúdos para o site em wordpress e redes sociais......
D2destás interessada/o? envie já o teu cv com a referência ''job business manager - coimbra'' ---------> *****@*****... és tu?função- angariar novos clientesoferecemos- formação inicial e contínua- ordenado base + comissões- possibilidade de crescimento para departamento interno- bônus de performancerequisito-......
Estamos a crescer rapidamente e como parte do nosso sucesso contínuo, procuramos por um talento altamente motivado para juntar-se à equipa de customer success... qual perfil procuramos: ensino superior em administração, marketing ou áreas relacionadas; experiência em customer success, com prática......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
This position provides customer service support and resolution of routine problems regarding client's product or services... the selected person will carry out the following functions: - ensure service delivered to our customers meets contractual key performance indicator (kpi's); - clarify customer......
Our international client is seeking a highly motivated and experienced german-speaking customer support agent to join their team in barcelona... responsibilities: serve as the primary point of contact for customer inquiries via calls and emails provide high-quality customer service, ensuring customer......
Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives......
Give real-time, accurate information that empowers the customer to make decisions... as a turkish customer support advisor, you will:-assist clients via inbound calls, chat, or e-mail in the after-sales process by answering customers' inquiries and/or attending to potential requests......
Banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance......
Your next job, without boundaries! we are offering a great work experience in lisbon, portugal for a role as a multilingual customer advisor( german, dutch, french, italian, russian, turkish, spanish) why a customer advisor role is great for your professional and personal development: live in lisbon......