CONTENT MODERATION SPECIALIST
Descrição da oferta de emprego
We are seeking a diligent Content Moderation Specialist to join our team onsite at our LACS Anjos office.
In this role you will moderate and review written content focusing primarily on issues such as potential fraud and copyright infringement.
You will be responsible for handling incoming legal requests ensuring compliance with policies and guidelines and processing requests within agreed turnaround times and quality standards.
Key Responsibilities.
Moderate written content ensuring it adheres to company policies and addresses potential fraud and copyright infringement.
Review and process legal requests such as privacy claims defamation fraud and falsification cases.
Stay updated on the latest client policies and guidelines.
Ensure timely and accurate completion of tasks in accordance with agreed KPIs and quality metrics.
Work in a backoffice environment focusing on legal and policyrelated content moderation.
Mandatory Skills and Requirements.
Preferably.
up to 12 months of experience in content moderation is an advantage.
Strong understanding of key performance indicators (KPIs) such as FCR SLA and CSAT.
Excellent attention to detail and ability to work within defined turnaround times.
Fluency in written communication in both German and English.
Onsite availability at our LACS Anjos office.
Working Hours.
Monday to Friday 9.
AM 6.
PM Contract Type.
2month training agreement followed by a 1year fixedterm contract with a 30day probation period.
Benefits.
Language Premium Bonus.
235 euros/month Meal Allowance.
7.
euro per workday (paid via meal card net amount) Transportation Bonus.
720euro/year Yearly Target Bonus.
5% of the annual gross base salary Health Insurance & Life Insurance (Family Plan included for spouse/legal partner and children) Meal allowance and transportation bonus Annual performancebased bonus Bureaucratic support for obtaining NIF and NISS Assistance with relocation and accommodation Relocation bonuses.
(gross) paid with the first payroll cycle for individuals moving from outside Continental Portugal (gross) paid with the first payroll cycle for those relocating from outside the Lisbon metropolitan area to Lisbon.
Remote Work.
No
Detalhes da oferta
- Cross Border Talents
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 28/08/2024
- 26/11/2024
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