CONTENT EXPERT

Descripción del puesto.
Content Expert Position Snapshot Location.
Linda-a-Velha/ Braga Company.
Nestlé Business Services Lisbon (NBS Lisbon) Full-time/ Hybrid mode About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group.
We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide.
We are a multicultural and diverse team of professionals.
We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world.
We are looking for talents who are eager to learn, team players, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
If this describes you, and you are looking to join a business where you can really add value, it is time to consider joining NBS! Position Summary The Content Expert support the roll out and evolution of the Nestlé Content Hub 2.
Ecosystem (DAM, Brand Portals and Marketing Workflows), managing internal and external communications plus contributing to drive the adoption across SBU's/GMB's, Zones and Markets.
She/he also develops Nestlé best practice for Nestlé Content Hub, ensuring successful coordination with Integrated Marketing Services and IT Teams for successful deployment, plus act as a functional SPOC for Content Hub Stewards & Champions.
A day in the life of...
* Communication Management.
owner of Content Hub 2.
Comms Master Plan; coordinator of all Comms activities and of Content Hub Info Center (website); * Community Management.
manage the internal Social Media pages for the Content Hub 2.
Program; * Brand Portals Adoption Management.
create an onboarding framework flexible enough to take into account use-case variants; plan presentations to drive adoption; plan onboarding of each individual Content Studio based on their level of maturity and urgency; project management; * Support and oversee the deployment of Marketing Workflows to the network of +40 Content Studios, in collaboration with the Content Studios Global Coordinator; * Support and oversee the tool evolution.
act as the functional driver and SPOC for new requirements implementation; act as functional project manager for the tool evolution, in close collaboration with the IT Business Analyst; run regular calls with Champions to provide updates and collect feedback; ensure coordination with all stakeholders to provide visibility to the Porta Owners (Champions); * Reporting Support.
provide data to support adoption activities carried out at management level for Content Hub and Brand Portals; * Support the Zone Category team and market teams with capability building, through training sessions and webinars; * Establish and roll out a governance model, processes, and ways of working with the aim of deploying the Content strategy effectively and efficiently in a complex organization; * Manage and align with several stakeholders and must be able to drive change management and execute Zone Category agenda with Markets.
What will make you successful * More than 5 years in Digital Marketing in a Corporation; * Knowledge and passion for Digital Asset Management technology and/or shared drives to store files and work collaboratively (at very least.
use of SharePoints, Dropboxes, Google Dive etc in a corporate environment, serving multiple teams); * Corporate Communications Experience; * Basic knowledge of Content Production & Campaign Management processes; * Strong Project Management skills in a matrix environment dealing daily with various stakeholders and competing priorities; * Change Management experience; * Community Management (internal community); * Communication platforms and channels management (incl.
UX competencies); * Issue global guidelines adapted to local specificities; * Super users network management; * Business Analysis; * Successfully managed and led launch / roll out of projects; What we offer Here at NBS Lisbon we care about our Talents, and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance.
Joining NBS Lisbon will bring you.
* Development of expertise in Nestlé's Shared Services Business * Immersion in a culturally diverse team * Local and International Exposure * Flexible working environment * Engagement and wellbeing activities * Competitive salary and annual bonus according to your performance * Meal Allowance Card * Flex Benefits - At NBS you can chose what benefits are more suitable for you * Make part of the Nestlé Club and get discount in several partners * Free coffee (and good coffee) at the office.
* Shop with special discounts for employees * Company equipment according to professional needs * Medical Support available at the Office * E-learning courses and training program to get you where you aim to be * Career progression and possibilities for International Career Content Expert Position Snapshot Location.
Linda-a-Velha/ Braga Company.
Nestlé Business Services Lisbon (NBS Lisbon) Full-time/ Hybrid mode About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group.
We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide.
We are a multicultural and diverse team of professionals.
We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world.
We are looking for talents who are eager to learn, team players, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
If this describes you, and you are looking to join a business where you can really add value, it is time to consider joining NBS! Position Summary The Content Expert support the roll out and evolution of the Nestlé Content Hub 2.
Ecosystem (DAM, Brand Portals and Marketing Workflows), managing internal and external communications plus contributing to drive the adoption across SBU's/GMB's, Zones and Markets.
She/he also develops Nestlé best practice for Nestlé Content Hub, ensuring successful coordination with Integrated Marketing Services and IT Teams for successful deployment, plus act as a functional SPOC for Content Hub Stewards & Champions.
A day in the life of...
* Communication Management.
owner of Content Hub 2.
Comms Master Plan; coordinator of all Comms activities and of Content Hub Info Center (website); * Community Management.
manage the internal Social Media pages for the Content Hub 2.
Program; * Brand Portals Adoption Management.
create an onboarding framework flexible enough to take into account use-case variants; plan presentations to drive adoption; plan onboarding of each individual Content Studio based on their level of maturity and urgency; project management; * Support and oversee the deployment of Marketing Workflows to the network of +40 Content Studios, in collaboration with the Content Studios Global Coordinator; * Support and oversee the tool evolution.
act as the functional driver and SPOC for new requirements implementation; act as functional project manager for the tool evolution, in close collaboration with the IT Business Analyst; run regular calls with Champions to provide updates and collect feedback; ensure coordination with all stakeholders to provide visibility to the Porta Owners (Champions); * Reporting Support.
provide data to support adoption activities carried out at management level for Content Hub and Brand Portals; * Support the Zone Category team and market teams with capability building, through training sessions and webinars; * Establish and roll out a governance model, processes, and ways of working with the aim of deploying the Content strategy effectively and efficiently in a complex organization; * Manage and align with several stakeholders and must be able to drive change management and execute Zone Category agenda with Markets.
What will make you successful * More than 5 years in Digital Marketing in a Corporation; * Knowledge and passion for Digital Asset Management technology and/or shared drives to store files and work collaboratively (at very least.
use of SharePoints, Dropboxes, Google Dive etc in a corporate environment, serving multiple teams); * Corporate Communications Experience; * Basic knowledge of Content Production & Campaign Management processes; * Strong Project Management skills in a matrix environment dealing daily with various stakeholders and competing priorities; * Change Management experience; * Community Management (internal community); * Communication platforms and channels management (incl.
UX competencies); * Issue global guidelines adapted to local specificities; * Super users network management; * Business Analysis; * Successfully managed and led launch / roll out of projects; What we offer Here at NBS Lisbon we care about our Talents, and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance.
Joining NBS Lisbon will bring you.
* Development of expertise in Nestlé's Shared Services Business * Immersion in a culturally diverse team * Local and International Exposure * Flexible working environment * Engagement and wellbeing activities * Competitive salary and annual bonus according to your performance * Meal Allowance Card * Flex Benefits - At NBS you can chose what benefits are more suitable for you * Make part of the Nestlé Club and get discount in several partners * Free coffee (and good coffee) at the office.
* Shop with special discounts for employees * Company equipment according to professional needs * Medical Support available at the Office * E-learning courses and training program to get you where you aim to be * Career progression and possibilities for International Career Linda a Velha, PT,