COLLECTIONS SUPPORT AGENT (M/F) - HYBRID
Descrição da oferta de emprego
Descrição/Funções.
- Management of a centralized mailbox, assigning inbound customer queries - Once logged, prioritize customer queries - Investigate customer queries by liaising with internal departments by both phone and email, to understand the issue.
- Uphold or credit the charge in the rental system - Respond directly to the corporate customer or via the credit control team - Building a rapport with the customer and credit control team - Identifying root causes and putting in preventative measures where applicable - Liaise with the data loading Requisitos.
Key Skills.
- A confident speaker of the English language - Ability to reconcile high volume transactions - Good analytical skills - Professional manner and highly organized - Ability to multitask - High standard of numeracy, accuracy and attention to detail - Ability to work on your own initiative, prioritizing your own work - Excel advanced or intermediate skills - MS access knowledg Oferece-se.
We offer.
• Opportunity to work in a reference company in its sector; • Salary conditions compatible with professional experience; • Dynamic and versatile work environment; • Work contract with our client; • Initial and continuous training.
Location.
Paço de Arcos, Oeiras.
Detalhes da oferta
- Adecco Recursos Humanos
- Indeterminado
- 04/09/2024
- 03/12/2024
Fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language for non-technical users resourceful and stress resilient personality that can adapt and......
Our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... you will work proactively and independently to reach targets and goals... as the first point of contact, you will be responsible......
If you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity is perfect for you! responsibilities: ️ reviewing video content to identify actionable and policy-violating material deleting and blocking inappropriate content filtering, organizing......
If you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity is perfect for you! responsibilities: ️ reviewing video content to identify actionable and policy-violating material deleting and blocking inappropriate content filtering, organizing......
Prowadź rejestracja lub akcja z klientem, rejestrując szczegółowe zapytania, skargi lub komentarze, a także wynikające z nich działania... 2023! twoje: zadanie odpowiedzialność za wsparcie rozwiązania, zapewnienie prawidłowej i skutecznej realizacji polityk, procedur i działań......
Join our team in portugal! responsibilities: answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience keep in contact with clients by receiving incoming calls and emails, managing claims and requests requirements:......
Przygotowywanie, utrzymywanie i przeglądanie plików zakupów, raportów i cenników... sprawdzaj przesyłki po ich otrzymaniu, aby upewnić się, że zamówienia zostały prawidłowo zrealizowane i że towary odpowiadają określonym specyfikacjom... nasze oczekiwania: obywatelstwo ue lub zezwolenie na pobyt w portugalii......
(2 dni w tygodniu praca w terenie) umowa na okres 6 miesięcy z przedłużenia procesy rekrutacyjne online konkurencyjne wynagrodzenie i system premiowy: 890 € brutto x 14 miesięcy do 150 € premii za wyniki/miesiąc dieta na wyżywienie 23 € netto dziennie ubezpieczenie zdrowotne (po 6 urlopie) zwrot biletu......
Over 2 years of customer support/technical support experience... professional career progression and support throughout your career development... nice-to-have: 6 months’ experience in a technical support role... about your role provide exceptional technical support by handling inbound queries about......
We are looking for you, entrusted with the support of our customers... ✅ urgent support client français pour service de streaming – télétravail – début 9... 10!fr: urgent! / support français – service de streaming / bureau à domicile / début 9... ✅ as a customer support you will:• support of all customers’......
