BUSINESS CLAIMS PROCESSING SPECIALIST

Position Description.
CGI Federal’s Housing Compliance team that partners with a local public housing authority and the U.
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Department of Housing and Urban Development (HUD) to assist in the provision of affordable housing has an opening for a Business Claims Processing Specialist in Albany, NY.
This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing owners and management companies within an assigned portfolio of properties.
Under the direction of the Asset Manager/Central Services Manager (CSM), the Business Claims Processing Specialist will work directly with property owners and staff to assist them with a variety of tasks that include.
-renewals of their affordable housing contracts -determining their annual rent adjustments -reconciling monthly payment requests -processing claims for unpaid rent and damages and extended vacancies.
The Business Claims Processing Specialist will use CGI’s propriety IT systems as well as the Microsoft Office Suite to accomplish day-to-day tasks.
New team members receive in-depth training to prepare them for their role.
Additional training and professional development opportunities are also available, both for the affordable housing industry and general business skills.
Your future duties and responsibilities.
The Business Processing Specialist is responsible for managing a portfolio of assisted housing contracts to ensure the accurate and timely completion of all required tasks, which includes the following.
• Perform detailed reconciliation of monthly voucher payments to property owners.
• Renew expiring Housing Assistance Payments contracts.
• Perform annual contract rent adjustments.
• Evaluate and approve owner’s claims for reimbursement due to unpaid rent, tenant damages and vacancies.
• Maintain property files and records retention in accordance with HUD and corporate policy.
• Maintain positive relations with owners, residents and their representatives, neighborhood groups and local governments.
• Other duties and responsibilities as assigned Required qualifications to be successful in this role.
• Associate degree required OR significant relevant experience in lieu of education will be considered.
• Must have at least 2 years’ experience within claims processing, professional office business OR corporate environment.
• Professional, organized, and able to manage multiple tasks each with varying deadlines • Proficiency with Microsoft Office, particularly Excel and Word.
• Strong written and oral communication skills.
• Desire to work in a team environment.
• Proven ability to accurately and timely complete tasks within the established timelines and quality standards.
• Proven ability to understand, interpret and apply written policies and procedures.
• Strong customer service skills.
• Learn from past experiences and apply to future circumstances.
• Ability to multi-task, be self-motivated and proactive.
Desired qualifications/non-essential skills required.
• Multi-tasking, data entry, time sensitive, work independently.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role.
The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications.
To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role.
Compensation decisions are dependent on the facts and circumstances of each case.
A reasonable estimate of the current range for this role in the U.
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is $.
CGI Federal's benefits are offered to eligible professionals on their first day of employment to include.
•Competitive compensation •Comprehensive insurance options •Matching contributions through the 401(k) plan and the share purchase plan •Paid time off for vacation, holidays, and sick time •Paid parental leave •Learning opportunities and tuition assistance •Wellness and Well-being programs #CGIFederalJob #LI-KR1 Skills.
Detail-oriented Analytical Thinking Technical Writing What you can expect from us.
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., please email the CGI U.
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are contingent upon the ability to successfully complete a background investigation.
Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.
Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check.
CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
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