BOOKING ADVISOR FOR AN AIRLINE COMPANY - FRENCH SPEAKER
Descrição da oferta de emprego
By choosing Webhelp, you will be part of a community of over game-changers from more than 140 locations in 60 countries.
Join us at Webhelp and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.
What you'll be doing at Webhelp As a French-Speaking Booking Advisor for an Airline Company, you will.
Be in charge of booking management (altering, canceling, or creating new reservations) Assist clients via inbound/outbound calls and email Help the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility) Deal with claims (strikes, lateness, Cancelation etc.) Give real-time, accurate information that empowers the customer to make decisions.
Go beyond the customer's service expectations so they will remember and share their great experience.
Listen to the customer's unique situation and acknowledge their needs.
We'll be a great match if you.
Have a high level of French (written and oral) and fluent in English (B2) Have excellent communication skills coupled with empathy and team spirit Have previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential) Have previous experience in Customer Service or as a tourism/travel representative For non-EU residents, it is mandatory to have a valid work permit.
If you feel you don't check off every qualification in the job description, we encourage you to apply either way.
We will do our best to match you with the right job, whether it's this one or a future role.
What we offer you.
Strong compensation package (14 monthly payments per year plus bonus) Monthly meal allowance paid in voucher card (net) Private Health Insurance (after 6 months) A Bring a Friend program with attractive incentives Personal and career development programs and mentoring to develop skills Possibility to participate in a growing multicultural Project Flexible Schedule from Monday to Saturday Work in a diverse environment with people from over 75 nationalities Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more! We promote inter-company mobility to work at any of our sites around the world Workplace.
Work on-site in Lisbon, Portugal Webhelp is an equal-opportunity employer.
Webhelp is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment.
All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 06/11/2024
- 04/02/2025
Your profile:-native level of arabic (written and spoken);-fluency in english (b2); high school diploma (or equivalent);-player and support oriented attitude, with a knack for helping others;-team player with strong problem solving and conflict management skills;-passion for video games and mobile applications......
Your profilenative level of written and verbal communication skills in polish (mandatory);natural fast learner so you can develop your skills within a short period of time;fluency in english (minimum level b2);empathic; motivated and with a positive attitude;attention to detail; experience in dealing......
Do naszego zespołu w lizbonie poszukujemy pracowników mówiących po francusku, którzy będą wspierać naszych klientów... odpowiednio reaguj na eskalacje klientów i eskaluj problemy oraz klientów na wyższe poziomy wsparcia zgodnie z definicją i udokumentowaniem odpowiadaj na przychodzące żądania klientów......
Do naszego zespołu w lizbonie poszukujemy pracowników mówiących po niemiecku i angielsku, którzy będą wspierać naszych klientów (połączenia przychodzące, e-maile i czat) twoje zadania: odbieranie rozmów telefonicznych lub czatów od klientów chcących uzyskać różnego rodzaju informacje dotyczące ich polisy......
We might share your cv details directly with our client for the purpose of recruitment... salary: 1398€ gross month + 100€ performance bonus for international candidates: airport pick-up and administrative assistance with your registration in portugal; reimbursement of your initial flight expenses......
Hey, you? yes, you! do you speak several languages? are you fluent in french? do you have good knowledge of english? you can be the person that we are looking for! as a result of the incredible growth of our client, we’re looking for bilingual speakers to join us and one of the world’s biggest and most......
Our client is looking to expand their team in lisbon, to deliver premium service to french speaking customers... in doing so, your main task is to assist our business and private customers on the phone and via email in using the online booking systems, to make reservations, offer our customers a full-service......
€ net per day free health insurance after 6 months for candidates from abroad we offer: flight ticket reimbursement after 6 months possibility of accommodation in a company - owned apartment send your cv by email *****@***** we look forward to you ! by applying for this offer, you agree to our......
Atlean world is an international recruitment company that aims to promote multicultural environments as the new reality... your next job, without boundaries! we are offering a great work experience in lisbon, portugal for a role as a multilingual customer advisor( german, dutch, french, italian, russian......
No previous experience is neededworking schedule time frames: full time 40h/weekwork location: lisbon; our client is an omnichannel company based in portugalthe company proudly represents the leading global businesses such as microsoft, google, netflix, and the best-known social networks, providing customer......
