APPLICATION SUPPORT ANALYST (JUNIOR)

Position Description.
Mission.
Join our dynamic team at a leading international bank and contribute to our growing presence in Montreal.
As a Fixed Income Risk Engine Support Analyst, you'll play a pivotal role in ensuring the smooth operation of our trading and risk management systems.
About the Role.
You'll provide essential technical and functional support for our fixed income risk engines, enabling traders and risk analysts to make informed decisions.
Your strong knowledge of market risk, fixed income products, and ITIL best practices will be invaluable in maintaining our applications and ensuring their reliability.
Your future duties and responsibilities.
Key Responsibilities.
Troubleshoot functional and technical issues within our complex financial environment.
Collaborate closely with trading teams and development groups in New York, Paris, and Bangalore.
Provide timely status updates to clients and IT management.
Learn key production support practices and gain in-depth financial expertise.
Technical Skills.
UNIX Windows Servers SQL Kibana Elasticsearch Autosys C# API Required qualifications to be successful in this role.
Qualifications.
2+ years of experience as a support analyst.
Strong understanding of finance, particularly market risk processes and fixed income products.
Ability to work under pressure and meet tight deadlines.
Excellent problem-solving and multitasking skills.
Strong communication and teamwork abilities.
Bachelor's degree in computer science, engineering, or equivalent experience.
Preferred Qualifications.
CFA Level 1 or higher.
ITIL certification.
Programming experience (Python, Shell).
Benefits.
Collaborate with global teams on stimulating projects.
Enjoy a hybrid work environment (50% in office, 50% remote).
LANGUAGE.
English, French The ability to communicate in English, both orally and in writing, is essential as the person in this position will be required to collaborate regularly with colleagues and partners in the United States.
-Bilingualism (French and English) is required for this position due to the nature of the role requiring interactions with domestic and global clients.
Use of the term ‘engineering’ in this job posting refers to the technical sense related to Information Technology (IT) and does not imply that the individual practices engineering or possesses the requisite license as prescribed by the applicable provincial or territorial engineering regulator.
We are seeking individuals with expertise in IT engineering-related functions, but licensure from an engineering regulator is not a prerequisite for this position.
Engineering is a regulated profession in Canada which is restricted in terms of use of titles and designation.
” #LI-BZ1 Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.
Skills.
C# ITIL Python Unix What you can expect from us.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging.
Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life.
That’s why we call ourselves CGI Partners rather than employees.
We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value.
You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last.
You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we recognize the richness that diversity brings.
We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities.
As an equal-opportunity employer, we want to empower all our members to succeed and grow.
If you require an accommodation at any point during the recruitment process, please let us know.
We will be happy to assist.
Come join our team—one of the largest IT and business consulting services firms in the world.