TU00E9CNICO DE HELPDESK (M/F)

We are looking for a Helpdesk Technician to join the team of our client u a reference company in the Consumer sector.
What will be your main tasks and responsibilities? - Provide informatic support to several areas of the company; - Solve any occurrences regarding informatic equipment and/or software problems; - Ensure the good functionality of the companyus infrastructure; - Manage accounts, creating e-mail accounts, permissions and access levels, shared branches and printers.
What is required from you? - u00adAn academic background in Informatics; - At least 2 years of experience in a similar role; - Experience with direct and remote user contact; - Knowledge of System Administration will be valued; - Knowledge of IPs, Networks, Virtualization and Active Directory; - Knowledge of Hardware; - Experience with Contact Center support environments is a plus; - Good communication skills, interpersonal relationships; - Fluent in English (both written and spoken).
Sounds like you? Send us your CV and letus talk! Os candidatos interessados, em cumprimento do definido no Regulamento (UE) (RGPD), su00e3o convidados a ler a polu00edtica de privacidade em https://pt.
igroup.
om.
Parte da Gi Group Holding, a Gi Group reconhece e respeita a diversidade das pessoas e acredita que proporcionar igualdade de oportunidades, atravu00e9s de processos justos com base na meritocracia e competu00eancia profissional, valorizar a diversidade de semelhanu00e7as e diferenu00e7as que criam a singularidade de cada pessoa e promover uma cultura de inclusu00e3o eliminando fatores que desencorajam ou dificultam o acesso, a permanu00eancia e o crescimento no mundo do trabalho u00e9 fundamental para o seu sucesso.
Conheu00e7a as nossas Polu00edticas Globais de Alto Nu00edvel em https://www.
igroupholding.
om/portugal/compromisso-social/.