TRAINING TEAM LEADER

Job Title.
Training Team Leader Job Description The Supervisor Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation.
This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue.
Responsible for the overall direction, coordination, and evaluation of the department.
Point of contact for training activities at the site.
Build a sustainable training program that adheres to the Training Guidelines.
Ensure Instructor accreditation through the Instructor Accreditation Program.
Build a pool of Accredited Instructors to ensure flexibility in capacity of training volume.
Ensure Training room adheres to the Training Guidelines.
Maintain training equipment readiness.
Seek accreditation and performing train-the-trainer (T3) for instructors on site.
Provide feedback to trainer/s regarding delivery skills outlined in the Instructor Observation Form.
Ensure instructor/s create a training environment that is engaging, positive and free of intimidation.
Screen and Interview of potential instructor candidates.
Monitor and meet defined performance goal while training/nesting is on going.
Responsible for providing awareness regarding process updates.
Provide and point of contact for continuous education for the program both Advisor and Support group.
Job Profile.
Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.).
Significant leadership/coaching experience.
Strong communication skills, both written and verbal (English Language).
Proficient in Microsoft Office.
Strong attention to detail.
Ability to work a flexible schedule.
Previous experience within the account.
Previous experience within training team.
Availability to work at the office.
Previous experience as a Trainer within the account Location.
PRT Braga - Largo, 2nd Flr Language Requirements.
Time Type.
Tiempo Completo If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Misión.
Nuestro objetivo es ser la mayor empresa del mundo en servicios de atención al cliente, en diversidad y en talento.
Lo lograremos gracias a nuestra cultura.
Concentrix CVG Corporation es una empresa que fomenta la igualdad de oportunidades.
Quienes somos.
Somos una compañía única.
Somos fans de nuestros empleados, les ayudamos a desarrollarse constantemente y a alcanzar sus objetivos profesionales.
¡Somos una multinacional líder que te ofrece posibilidades infinitas! Descripción de la empresa.
Destacamos en un mundo multitudinario.
Creemos que la experiencia lo es todo.
Para lograr unos resultados sobresalientes, estamos alterando el mercado al estar totalmente concentrados en hacer los negocios de nuestros clientes mejores.
Reunimos a las mentes más brillantes y creativas del sector, soluciones tecnológicas vanguardistas, experiencia probada en “design thinking” y centros que ofrecen experiencias excepcionales al cliente.
Nuestros clientes también notan la diferencia...
mayor lealtad de los clientes, mejora del rendimiento empresarial y diferenciación en los mercados.
Como organización diversa y global, tenemos ideas novedosas y poco convencionales y ofrecemos experiencias extraordinarias al cliente casi 750 de las mejores marcas del mundo.
Concentrix.
Una empresa apasionada impulsada por gente apasionada.