TRAINING ADVISOR

Position Description.
CGI - Payroll Services Center (PSC)** offers all-in-one cloud solutions that simplify payroll and human capital management.
We take pride in our privileged relationships with clients; their satisfaction rate is very high.
Every day, our members help thousands of clients process their employees' payrolls across various industries.
In this role, you will contribute to the success of local businesses within a dynamic team of over 700 professionals and more than clients! We are looking for a reliable and motivated person.
Are you ready to play a key role? We are ready for you.
- Keep learning.
we offer comprehensive and ongoing paid training on payroll in Canada - Work-life balance.
a flexible weekday daytime schedule - Work environment.
recognized as one of the best in Canada (Best Workplaces certification) - Employee assistance program, health and wellness programs, comprehensive insurance coverage, financial assistance for job-related studies - Career development supported by a professional development plan - Access to a stock purchase plan, profit-sharing plan from day one - Benefits tailored to your needs.
flexible insurance plan, telemedicine, and much more! Your future duties and responsibilities.
On a typical day, you will.
- Disseminate training; - Training on the various modules and workshops (e.
.
report generator, record of employment, human resources, etc.); - Participate in the optimization of course plans; - Participate in the validation of various documents for participants (e.
.
documentation for end-of-year seminars, various procedures, etc.); - Establish training schedules and coordinate the use of the online training tool; - Maintain training databases, based on new system options (go live); - Maintain a high level of knowledge of new functions developed in applications; - Monitor and improve the quality of training through surveys, customer support listening and analysis of results; - Collaborate in the identification of ongoing training needs of resources and participate in in-house training activities (e.
.
production release); - Support advisors on different applications; - Perform administrative tasks such as invoicing, portal access, surveys, follow-ups, etc.
Required qualifications to be successful in this role.
Required qualifications to be successful in this role - College diploma in business administration, accounting or any related area or any combination of studies and related work experience or the equivalent; - Minimum 4 years’ experience in the payroll industry; - Analytical and synthesis skills; - Excellent time, planning and priority management skills; - Strong communication skills; - Be flexible in your work methods and show initiative; - Ability to work with Microsoft® Office tools; - Excellent written and spoken skills in both French and English.
- Ahuntsic College Comprendre les principes de la paie and Maîtriser les législations de la paie trainings or National Payroll Institute (NPI) PCP Certification (Asset); Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.
Skills.
English French Analytical Thinking Customer Service & Support What you can expect from us.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging.
Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life.
That’s why we call ourselves CGI Partners rather than employees.
We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value.
You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last.
You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we recognize the richness that diversity brings.
We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities.
As an equal-opportunity employer, we want to empower all our members to succeed and grow.
If you require an accommodation at any point during the recruitment process, please let us know.
We will be happy to assist.
Come join our team—one of the largest IT and business consulting services firms in the world.