SYSTEMS ADMINISTRATOR
Descrição da oferta de emprego
We champion an inclusive and diverse culture representative of the communities in which we live and serve.
And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint.
Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.
We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester.
With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #16 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.
At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization.
These principles drive us to make the impossible possible.
FAST.
Focus + Accountability + Speed = Talkdesker.
Focus.
Focus time, energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
Accountability.
Hold self and others accountable to meet commitments and drive results.
Accept responsibility for successes and failures.
Speed.
Execute with agility and urgency.
Act promptly, decisively, and without delay.
Make good and timely decisions that keep the organization moving forward.
Talkdesker.
YOU! We are seeking a highly skilled SaaS Systems Administrator to ensure the seamless operation, maintenance, and optimization of our suite of SaaS applications.
You will play a critical role in managing day-to-day operations, troubleshooting, and enhancements to guarantee a smooth user experience across the company.
Key Responsibilities.
SaaS Application Management.
Administer and maintain Entra ID (Office 365 and Intune), Google Workspace, Keeper, O365, Slack, and Atlassian products (Confluence and Jira), ensuring optimal performance and user accessibility.
User Support and Training.
Provide technical support to end-users, resolving issues promptly.
Conduct training sessions to enhance user proficiency.
System Monitoring and Maintenance.
Ensure the reliability, security, and efficiency of SaaS platforms through ongoing monitoring, upgrades, and regular maintenance.
Integration and Automation.
Develop strategies to enhance workflows by integrating SaaS applications, driving operational efficiency and productivity.
Security Management.
Manage user accounts, permissions, and security settings.
Perform regular security audits and implement necessary measures to protect data integrity.
Documentation.
Maintain clear and thorough documentation of systems configurations, procedures, and changes to facilitate seamless operations and collaboration.
Qualifications.
Experience.
A minimum of 3-5 years experience in SaaS administration, with a focus on Entra ID (Office 365 and Intune), Google Workspace, Keeper, Slack, and Atlassian products.
Technical Skills.
Proficient in system administration, user support, and security management for cloud-based applications.
Problem-Solving.
Strong analytical and troubleshooting skills, with the ability to resolve issues efficiently and independently Communication.
Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users Autonomy.
Ability to take initiative, make sound decisions, and operate effectively within an autonomous, trust based environment Work Environment and Physical Requirements.
Primarily office-environment work, extended periods of sitting or standing, computer-based work.
Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.) The Talkdesk story hinges on empathy and acceptance.
It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance.
To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Detalhes da oferta
- first_name
- Em todo Portugal
- Indeterminado - Indeterminado
- 22/10/2024
- 20/01/2025
Years or above experience of channel sales in it or relevant industry is preferred; have understanding of channel sales, with strong customer management ability proven negotiation skills on corporate level and able to cope with stress native in portuguese, english advance and spanish valorable......
Strong knowledge of robotic systems, sensors, and control systems... program, troubleshoot, and optimize robotic systems to meet performance and quality standards... responsibilities: design, develop, and implement automation and robotics systems to enhance operational efficiency......
Join us in modernizing systems and driving innovation!... as a cobol developer, you'll transform legacy systems for our innovative client, enhancing critical applications... collaborate on cobol system updates... independent & team-driven approach... develop tests for app reliability......
Js (3+ years) experience with web applications (backend), distributed systems and apis preferred additional skills and experience: experienced in devops and promoter of automation mvc, jsf, jsp, j2ee, oo, distributed and architectural design patterns; responsibilities develop quality software and......
) e definição de medidas para garantir a qualidade dos projetos executados cooperaçãocom gabinetes de arquitetura e engenharia no reino unido, europa e médio oriente (dubai)... empresa: effisus - www... as nossas soluções já são usadas pelos decisores mais exigentes e icónicos do mundo, estando já aplicadas......
Aquisição de certificações salesforce como salesforce certified administrator ou salesforce certified business analyst... conhecimento das melhores práticas e standards de implementação de soluções em salesforce... contamos contigo para te juntares à nossa família!envia o teu currículo para: *****@*****......
You always have a sympathetic ear, and you advise our customers over the phone and via email... responsibilities: you are the first point of contact for our customers and provide advice to their requests regarding their bookings, rental agreements, complaints, and invoices......
Our client is looking to expand their team in lisbon, to deliver premium service to french speaking customers... you always have a sympathetic ear, and you advise our customers over the phone and via email... requisitos do trabalho you are fluent in french and english (written & spoken) and have an......
In a constantly changing world, where speed and agility are essential, we simplify and automate the operations of organizations... job opening: (junior, mid-level or specialist)... roles and responsibilities: process payroll for customers; deliver human resources management activities (hris), from on-boarding......
Maintain an orderly receptionprovide an exceptional guest experienceuse multi-line telephone systems and computer programs... requisitos do trabalho qualified individuals should submit their cv/resume... a proactive approach to resolving issues that arise... highly organizedmultitasking and priorities......