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SUPERVISOR | COLLECTIONS (PORTO)

Porto - Porto

Descrição da oferta de emprego

Are you ready to join a leading multinational company and make an impact as our next Finance Supervisor? If you're passionate about accuracy and thrive in a fast-paced financial environment, this is the perfect opportunity for you! Porto - Leça do Balio YOUR ROLE.
Team Development & Coaching Stakeholder Collaboration Process Improvement Customer Experience Optimization Compliance and Reporting Cultural and Relationship Building RESPONSABILITIES.
- Monitor and analyze vendor performance metrics (KPIs) to ensure quality, productivity, and compliance.
- Provide coaching, guidance, and development to the team to enhance their skills and meet performance expectations.
- Proactively identify and resolve process gaps, escalating issues as needed to internal stakeholders or leadership.
- Collaborate with internal teams to provide the team with the necessary resources, tools, and updates to perform effectively.
- Ensure consistent application of policies, procedures, and best practices by the vendor team.
- Drive initiatives to improve customer experience and financial outcomes while maintaining operational efficiency.
WE'RE LOOKING FOR.
- 3+ years of experience in a people leadership role.
- Strong leadership and coaching skills, with a proven ability to mentor and develop teams.
- Exceptional communication and interpersonal skills to manage relationships with diverse stakeholders.
- Solid understanding of key performance metrics and operational reporting.
- Ability to handle conflict resolution and problem-solving in a fast-paced environment.
- Ability to read, write and communicate in English in a business environment setting.
- Other desired languages are German, French, Italian, Spanish, Dutch.
WE OFFER.
Competitive base salary + Meal Allowance of 9; Direct contract with the client, with expected entry in April/May; Flexible working hours.
08H-17H or 09H-18H; A comprehensive benefits package; Ample career development opportunities; Integration into a dynamic and motivated team; Extensive training and professional growth opportunities.
Apply now with your updated CV and embark on your next adventure!

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Detalhes da oferta

Empresa

Adecco Recursos Humanos

Localidade

Porto - Porto

Endereço

Indeterminado - Indeterminado

Tipo de Contrato

Indeterminado

Data de publicação

17/03/2025

Data de expiração

16/06/2025

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