SERVICENOW BUSINESS ANALYST
Descrição da oferta de emprego
Our goal is to help our candidates and consultants to take a step forward in their careers through projects that meet their needs and expectations.
Are you eager to be part of a multinational project in the field of information technology? Here you’ll have the opportunity to work as a consultant and collaborate with talented colleagues and clients across the globe.
Join us in this project and start making a contribution to innovation in the industry! We are looking for a ServiceNow Business Analyst to work in this project in Lisbon or Porto.
Requirements.
- 5+ years of experience with ITSM Service Now as a Business Analyst; - Previous experience with "Employee Center" - Internal User Portal; - Experience with CMDB, Service Request, Catalog, UX/UI and Change/Incident/Request - Fluent in English.
Key Responsibilities.
- Facilitate workshops to harmonize functional needs to accommodate other ITSM tools, such as CMDB, Discovery, Sailpoint, AD, etc.; - Identify interdependencies with the CSM tool; - Specify and implement the needs expressed by different entities to transform them into ServiceNow solutions; - Redesign the internal service request portal presented to employees.
What you can expect from us.
- Health insurance; - A personalized training plan, with a budget to spend on the training and technical books you find necessary; - Constant feedback so you can grow professionally; - Remote onboarding process; - Team events every semester so you can live new adventures; - Exclusive discounts and offers from our partners; - Culture of proximity and transparency.
Your ideas and needs are heard and valued by us!
Detalhes da oferta
- Dellent
- Indeterminado
- 15/11/2024
- 13/02/2025
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