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SERVICENOW BUSINESS ANALYST

Lisboa - Lisboa

Descrição da oferta de emprego

Are you eager to be part of a multinational project in the field of information technology? Here you’ll have the opportunity to work as a consultant and collaborate with talented colleagues and clients across the globe.
Join us in this project and start making a contribution to innovation in the industry! We are looking for a  ServiceNow Business Analyst  to work in this project in  Lisbon or Porto.
Requirements.
5+ years of experience with ITSM Service Now as a Business Analyst; Previous experience with "Employee Center" - Internal User Portal; Experience with CMDB, Service Request, Catalog, UX/UI and Change/Incident/Request Fluent in English.
Key Responsibilities.
Facilitate workshops to harmonize functional needs to accommodate other ITSM tools, such as CMDB, Discovery, Sailpoint, AD, etc.; Identify interdependencies with the CSM tool; Specify and implement the needs expressed by different entities to transform them into ServiceNow solutions; Redesign the internal service request portal presented to employees.
What you can expect from us.
Health insurance; A personalized training plan, with a budget to spend on the training and technical books you find necessary; Constant feedback so you can grow professionally; Remote onboarding process; Team events every semester so you can live new adventures; Exclusive discounts and offers from our partners; Culture of proximity and transparency.
Your ideas and needs are heard and valued by us!
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Detalhes da oferta

Empresa
  • Dellent
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 13/11/2024
Data de expiração
  • 11/02/2025
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