SERVICENOW ADMIN

Position Description.
At CGI, we’re a team of builders.
We call our employees members because all who join CGI are building their own company - one that has grown to professionals located in 40 countries.
Founded in , CGI is a leading IT and business process services firm committed to helping clients succeed.
We have the global resources, expertise, stability and dedicated professionals needed to achieve.
At CGI, we’re a team of builders.
We call our employees members because all who join CGI are building their own company - one that has grown to professionals located in 40 countries.
Founded in , CGI is a leading IT and business process services firm committed to helping clients succeed.
We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members.
Come grow with us.
Learn more at www.
gi.
om.
This is a great opportunity to join a winning team.
CGI offers a competitive compensation package with opportunities for growth and professional development.
Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.
We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.
No unsolicited agency referrals please.
Job Title.
ServiceNow Position.
SSE Experience.
4+ Years Category.
Software Development/ Engineering Main location.
India, Karnataka, Bangalore Position ID.
J Employment Type.
Full Time Responsibilities.
• Lead the administration and configuration of the ServiceNow platform, including ITSM, ITOM, and CMDB modules.
• Develop and implement complex workflows, business rules, UI policies, and client scripts.
• Perform advanced system maintenance tasks, including patching, upgrades, and performance tuning.
• Collaborate with cross-functional teams to gather requirements and design solutions that meet business needs Must have skills.
• Provide expert-level technical support and troubleshooting for ServiceNow-related issues.
• Develop, review, and maintain comprehensive documentation related to system configurations, processes, and procedures.
• Ensure data integrity, security, and compliance within the ServiceNow platform.
• Monitor system performance and implement optimizations to enhance functionality and user experience.
• Stay updated with the latest ServiceNow releases and best practices, and apply them to improve the platform.
Conduct training sessions and provide mentorship to junior administrators and users CGI is an equal opportunity employer.
In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation.
Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Skills.
Configuration Management ITIL ServiceNow IT Service Mngt What you can expect from us.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging.
Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life.
That’s why we call ourselves CGI Partners rather than employees.
We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value.
You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last.
You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.