SALESFORCE ADMINISTRATOR

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures. Recognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients. This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all. We are seeking a highly skilled and experienced Senior Salesforce Administrator to join our dynamic team. The ideal candidate will have extensive experience in Salesforce administration and development, with a deep understanding of Salesforce best practices, business processes, and technical capabilities. This role will be responsible for managing and optimizing our Salesforce platform, developing custom solutions, and ensuring the system meets the evolving needs of our business. What you'll be doing: Manage and configure Salesforce applications to meet business requirements. Perform regular system maintenance, including user management, data integrity, and security settings. Implement and manage custom objects, fields, formulas, validation rules, and flows. Develop and maintain basic reports, dashboards, and analytical tools to support business decision-making. Monitor and troubleshoot system performance and resolve issues as they arise. Assist in designing and testing custom Salesforce solutions under the guidance of senior team members. Support Salesforce integrations with other systems and third-party applications using available tools. Collaborate with stakeholders to gather requirements and deliver enhancements that improve user experience and business processes. Assist in Salesforce-related projects, ensuring timely updates and quality delivery. Work closely with cross-functional teams to understand business needs and help prioritize work. Provide user training and support to enhance system utilization and effectiveness. Create and maintain documentation for system configurations and customizations. Stay current with Salesforce releases, features, and best practices, suggesting platform improvements when relevant. What you'll need to have: Salesforce Administrator Certification (required). Bachelor’s degree in Business, Information Systems, or a related field (or equivalent experience). 1-3 years of experience in Salesforce administration. Familiarity with Salesforce configuration tools like Flows, validation rules and formulas Knowledge of Salesforce security settings and user management. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Detail-oriented with a commitment to delivering high-quality work. Portugal - Sword Benefits & Perks: Health, dental and vision insuranceMeal allowanceEquity sharesRemote work allowanceFlexible working hoursWork from homeUnlimited vacationSnacks and beveragesEnglish classUnlimited access to our Learning Platform Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal. Sword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.