SALES AMP SUPPORT SPECIALIST WITH GERMAN
Descrição da oferta de emprego
Position.
Sales & Support Specialist Location.
Porto Portugal Work model.
Work from Home Employment type.
fixed term (6 months) with possibility of extension / permanent contract Remuneration.
Base salary bonuses.
DUTIES AND RESPONSIBILITIES.
Handle inbound calls to assist customers with inquiries Sell cruise packages tailored to customer needs Crosssell and upsell cruise packages and associated products Provide customer support for postbooking and booking management Support travel agents with bookings and ensure smooth booking management Offer comprehensive customer information on destinations boats documentation pricing and other related inquiries.
REQUIREMENTS.
Native / fluent in German both verbal and written.
Fluent in English (minimum B2 level) Previous experience in customer service or sales preferably in the travel or hospitality industry Strong communication skills with the ability to engage and build rapport over the phone Ability to manage multiple inquiries and provide accurate information efficiently Experience in upselling and crossselling products or services Customerfocused mindset with a commitment to delivering highquality service Proficiency in booking systems or travel management tools will be considered as an advantage Strong attention to detail and problemsolving mindset Ability to effectively communicate both written and verbally Ability to multitask in fast paced environment Working schedule.
shift rotation Monday to Sunday (no night shifts!).
40 working hours a week.
OFFER.
Opportunity to work with a leading global travel & tourism brand Competitive salary with performancebased incentives Professional growth opportunities within the BPO industry Collaborative and supportive work environment Access to exclusive travel perks and discounts And many more!
Detalhes da oferta
- David Kennedy Recruitment
- Indeterminado
- 16/10/2024
- 14/01/2025
” we are looking for german speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
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