ROOM ATTENDANT - SIX SENSES DOURO VALLEY

Descripción del puesto.
Vision and Values As Room Attendant, I fully comprehend the vision of Six Senses Douro Valley to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests.
Wellness I will fully embrace and safeguard the wellness philosophy, concepts, programs and brand initiatives.
This includes playing an active role and participating regularly in our Mission Wellness activities.
Sustainability Sustainability is at the core of everything we do at Six Senses.
I will ensure to follow all directives on environmental protection and preservation, re-usage and minimum wastage, purchasing and packaging.
I will maintain a harmonious and sensitive approach to our environment and cultural surroundings.
Out of the Ordinary I will deliver Out of the Ordinary experiences that harmonizes with our brand values and combine quirky element of surprise to take any regular moment and craft it into a beautiful memory.
Operational Ownership In this role, I will behave in a professional manner and set an example to all.
I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team.
My duties and responsibilities will include.
* Ensure the cleanliness and perfection of the guest areas of the resort, offices and other cleaning duties as assigned.
* Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.
* Assist guests with special needs and requirements.
* Stock supply wheel trolley with required cleaning and amenity supplies for shift.
* Replace resort supplies in public areas such as stationary, guest supplies and information regarding hotel services and facilities in compendium.
* Remove furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning.
* Dust and cleans lampshades, ceiling, walls, curtains and decorations in all public areas.
* Wipe and polish all furniture, mirrors, and windows.
* Clean all bathroom fixtures and fittings and replace bathroom supplies.
* Remove all garbage and recyclable items and sorts in the appropriate bins at the back of house area.
* Ensure monthly scheduled deep cleaning tasks of all guest areas and offices are done accordingly.
* Ensure all supplies and cleaning equipment are in good working condition and stored in proper locations.
* Report required repair to Housekeeping Supervisor.
* Return lost and found items to Housekeeping Office and complete required forms.
* Maintain a high standard of personal appearance, grooming and hygiene.
* Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
* Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job.
* Ensure all equipment of the department is kept clean and in good working condition.
* Upsell all resort facilities and activities.
* Attend meetings and training as required.
* Knowledge and strict adherence to LQA standards.
* Perform any additional tasks given to me by supervisor/management.
Skills and Experience To execute the position of Room Attendant, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results.
I possess more than one year's experience in a similar hotel operational role.
I have good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.
I speak fluent Portuguese and have a basic of English.
I must have the legal right to work in the EU to be considered for this role Requerimientos del candidato/a.
Vision and Values As Room Attendant, I fully comprehend the vision of Six Senses Douro Valley to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests.
Wellness I will fully embrace and safeguard the wellness philosophy, concepts, programs and brand initiatives.
This includes playing an active role and participating regularly in our Mission Wellness activities.
Sustainability Sustainability is at the core of everything we do at Six Senses.
I will ensure to follow all directives on environmental protection and preservation, re-usage and minimum wastage, purchasing and packaging.
I will maintain a harmonious and sensitive approach to our environment and cultural surroundings.
Out of the Ordinary I will deliver Out of the Ordinary experiences that harmonizes with our brand values and combine quirky element of surprise to take any regular moment and craft it into a beautiful memory.
Operational Ownership In this role, I will behave in a professional manner and set an example to all.
I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team.
My duties and responsibilities will include.
* Ensure the cleanliness and perfection of the guest areas of the resort, offices and other cleaning duties as assigned.
* Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.
* Assist guests with special needs and requirements.
* Stock supply wheel trolley with required cleaning and amenity supplies for shift.
* Replace resort supplies in public areas such as stationary, guest supplies and information regarding hotel services and facilities in compendium.
* Remove furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning.
* Dust and cleans lampshades, ceiling, walls, curtains and decorations in all public areas.
* Wipe and polish all furniture, mirrors, and windows.
* Clean all bathroom fixtures and fittings and replace bathroom supplies.
* Remove all garbage and recyclable items and sorts in the appropriate bins at the back of house area.
* Ensure monthly scheduled deep cleaning tasks of all guest areas and offices are done accordingly.
* Ensure all supplies and cleaning equipment are in good working condition and stored in proper locations.
* Report required repair to Housekeeping Supervisor.
* Return lost and found items to Housekeeping Office and complete required forms.
* Maintain a high standard of personal appearance, grooming and hygiene.
* Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
* Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job.
* Ensure all equipment of the department is kept clean and in good working condition.
* Upsell all resort facilities and activities.
* Attend meetings and training as required.
* Knowledge and strict adherence to LQA standards.
* Perform any additional tasks given to me by supervisor/management.
Skills and Experience To execute the position of Room Attendant, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results.
I possess more than one year's experience in a similar hotel operational role.
I have good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.
I speak fluent Portuguese and have a basic of English.
I must have the legal right to work in the EU to be considered for this role