RELIABILITY ENGINEER (SMS)

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We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
YOUR FUTURE ROLE   We are looking for a Reliability Engineer (SMS) within the Shared Management Services (SMS) group in the Technology & Engineering unit of the newly formed Sovereign Cloud Delivery & Operations team as part of the Product Engineering board area.
In this role you will become a member of the Technology and Engineering team.
You will be engaging with existing SAP Sovereign Cloud engineering and operations experts across a globally distributed team of highly motivated engineers responsible for the design, development, deployment, upgrade and lifecycle management of the Sovereign Cloud Shared Management Services foundational platform and services.
You will inspire innovation, drive execution of disciplined and standardized processes and tools, and address mission-critical capability gaps and opportunities for maximized efficiency.
You will help identify trade-offs in deployment plans and any key day-to-day operational decisions impacting infrastructure investments significantly.
You will drive and manage backup and disaster recovery drills to ensure failure readiness.
You will help the team develop and improve our existing foundation and provisioning approach, create best practices, and innovate new options for the SMS.
You need to ensure the team’s knowledge base is kept consistently up to date with native hyperscaler capabilities and modern infrastructure management tools.
To do so, you will help to understand and document existing SAP Sovereign Cloud assets and processes.
Starting from this status quo, you will design concepts for our infrastructure management on the global scale.
This will involve significant coordination with the global Sovereign Cloud operations and engineering teams, our regional teams, and our hyperscaler provider partners.
WHAT YOU BRING   · Bachelor’s degree in business, operations, or engineering or equivalent experience · Ability to manage through ambiguities while being innovative and collaborative · Technical skill and knowledge in various technologies, tools, procedures, and programming languages used by development and operations and the willingness to learn new topics quickly · Strong analytical research and problem-solving skills · Ability to deliver services to meet stakeholders’ demands on a timely basis · Inherent drive to produce high quality output and standards in your approach to your work · Talent for automation and standardization · Provision and support new and existing cloud services through Terraform and/or Ansible.
· Methodological and conceptual skills paired with analytical thinking · Candidate must be able to produce documentation for processes and procedures · Proven ability to collaborate in cross-architecture teams · Strong communication and interpersonal skills · Strong multi-cultural awareness and intercultural competencies · Ability to build trusted relationships with key stakeholders · Creative, can-do, positive attitude · Ability to deliver against challenging timelines, flexible and creative in solutioning.
· Persistence, self-motivation and willingness to work under pressure · Ability to function independently, yet collaboratively within a diverse team (good team player) · Knowledge of SAP and the SAP solution portfolio is a plus · English (fluent) required   CORE TASKS MAY INCLUDE   · Collaboration with engineering and project management as well as other service groups to ensure user and operator needs are considered in new products/releases · Understand and help drive the fulfillment of the product and engineering roadmap and goals through your contributions · Definition of operations model/operational processes and procedures · Production of documentation for processes and procedures · Define and execute technical tasks with a moderate level of complexity independently within the assigned functional areas of responsibility · Contribute to milestones and sub-projects and activities · Provide regular updates to manager or project manager on project status · Improve system landscape support in the assigned functional areas of responsibility · Effective system development/operations along the software lifecycle · Support knowledge management in the team and between operations and development · Contribute to operations model/operational processes and procedures   WORK EXPERIENCE   · Very good understanding of infrastructure related topics · Minimum 3 years of experience developing, managing, or deploying technical infrastructure at a global scale · Thorough understanding of infrastructure firewalls, load balancers, storage, monitoring, security, IAM etc.
and have experience with orchestration to develop a cloud solution · Working knowledge of Ansible, Terraform, CI/CD tools and GIT is required · Skills in security technologies e.
.
CAs, mTLS, oAuth, SSO Proxy, IDP, LDAP, TLS, PKI, WAF is a plus · Working knowledge of implementing and managing Kubernetes environments · Experience with delivering products on AWS, Azure, and/or GCP is a plus · Experience with Sovereign Cloud is a plus · Experience with infrastructure management of SAP solutions is a plus   ​ Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.
At SAP, you can bring out your best.
We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.
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For SAP employees.
Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy.
Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID.
| Work Area.
Software-Development Operations  | Expected Travel.
0 - 10%  | Career Status.
Professional  | Employment Type.
Regular Full Time   | Additional Locations.
#LI-Hybrid.
Requisition ID.
Posted Date.
Mar Work Area.
Software-Development Operations Career Status.
Professional Employment Type.
Regular Full Time Expected Travel.
0 - 10% Location.
Porto Salvo, PT,