OPERATOR
Descrição da oferta de emprego
"Empresa Internacional no sector de assistência seguradora com posição de destaque no mercado português, pretende reforçar a sua Equipa de Back-Office com a contratação de um Operador de Atendimento - Inbound.
Responsabilidades Chave.
* Atendimento a Clientes a nível nacional e internacional; * Assistência telefónica; * Gestão de vários processos em simultâneo; * Acompanhamento dos diferentes processos, garantindo o cumprimento processual e assegurando que todos os requisitos são cumpridos; * Análise documental e validação e/ou enquadramento de acordo com as garantias dos contratos.
Perfil do candidato.
* Habilitações mínimas ao nível do 12º ano/ Curso Técnico (factor eliminatório); * Bons conhecimentos de inglês (factor eliminatório); Bons conhecimentos de Espanhol (fator preferencial); * Experiência prévia em apoio ao cliente em contexto de contact center (factor preferencial); * Boa capacidade de comunicação, organização e de relacionamento interpessoal; * Forte orientação para o cliente; * Disponibilidade imediata.
Oferta.
* Formação técnica fornecida pela empresa; * Contrato direto com a empresa; * Horários fixos com folgas rotativas; * Ambiente jovem e dinâmico." xxx | Customer Services & Claims | Professional | Non-Executive | (COMPANY NAME) Partners | Full-Time | Temporary (COMPANY NAME) Group is one of the most trusted insurance and asset management companies in the world.
Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer.
Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at (COMPANY NAME) believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer.
We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us.
Let's care for tomorrow
Detalhes da oferta
- Indeterminado
- 07/10/2024
- 05/01/2025
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