NOC ENGINEER
Descrição da oferta de emprego
Responsabilidades - Responsible for keeping a continues monitoring of the network and all auxiliary systems that support all the operation, analysing all events on a short and effective time, responding to all network issues, incident reporting, debug and troubleshoot; - The NOC engineer works on round-the-clock team model providing 24x7 coverage to ensuring maximum uptime of production network by monitoring and ensuring timely resolution of incidents; - Responsible to ensure that service provision, test and deliver of new customer services are completed on time, “right first time,” and within the defined timelines; - The role provides first line of contact and support for both internal and external Customers in the way of informing, resolving or escalate incidents.
Provide Route Cause analysis and reporting; - Monitor 24x7 all active assets on the network, facilities and support systems; - Operate and maintain 24x7 Network Operations Center (NOC) ensuring reliability and quality of services.
Requisitos - Bachelor’s degree in Communication Engineering, computer science, information systems or a related field; - Until 3 years of expert level hands-on skills with traditional networking technologies; - Until 3 years of experience in a NOC or IT Service Desk role is desirable; - Knowledge of subsea cable Operation and maintenance; - Knowledge or experience on monitoring infrastructure; - Availability to work on a 24x7 rotating shifts; - Full written and spoken bilingual proficiency in English and Portuguese and/or Spanish.
Detalhes da oferta
- Clan by Multipessoal
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 21/11/2024
- 19/02/2025
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