MOMENTUM SUBJECT MATTER EXPERT

Position Description.
Do you have a proven interest in information technology and a passion for learning? Are you a go-to problem solver that is motivated to make an impact by crafting business efficiencies for clients? If so, joining CGI as a Momentum ERP Senior Business Analyst could be the ideal opportunity for you.
Candidate will join a dynamic team supporting client operations including Tier 3 production support, executing software releases through soliciting business requirements and system testing, leading tasks to upgrade client’s version of Momentum, and implementation of required federal initiatives.
Specific functions will include, but are not limited to supporting delivery operations and system upgrades, managing client relationship, and working with team members with a diverse set of experience levels and skillsets.
This is a great opportunity to expand your skillset in areas such as project management, client management, and business analysis.
Potential multiple growth paths including senior subject matter expert and future team lead/project management opportunities This position is located in our Washington, DC office; however, a hybrid working model is acceptable.
Your future duties and responsibilities.
- Support End-Users.
Provide quality client support by answering questions, identifying possible solutions to issues, documenting resolutions, and communicating guidance to end users.
- Perform In-Depth Analysis.
Develop your knowledge of our client’s industry, organization, and business objectives.
Understanding the business needs of our client, troubleshoot challenging solutions that include software issues, data issues, maintenance, and system configuration - Gather requirements (business, functional and technical) using collaborative, face-to-face workshops with the customers, stakeholders and the development team - Perform business process reviews by reviewing current to-be processes and mapping them to future state (“to be”) processes - Participate in client stakeholder meetings - Follow established Change Request/SDLC processes to implement new functionality or issue resolutions.
- Develop and update system designs and training documentation - Support testing activities including developing test cases and executing testing - Proactively bringing issues and problems to the attention of the team; generating, proposing and implementing innovative solutions to solve them.
- Ensure the end to end solution is proven to deliver the required business results.
Drive adoption of the designed processes and solution use with stakeholders.
Required qualifications to be successful in this role.
- 5+ years of relevant Momentum experience (e.
., business analysis, software support, client/customer support) - Affinity for mentorship of junior members of the team to coach, peer review and assist with learning business processes - Experience and comfort facilitating meetings, training sessions, and group presentations - String analytical problem-solving skills -Critical/Analytical Thinking -Communication (Oral/Written) -Functional/Data Analysis -Teamwork Experience Desired qualifications/non-essential skills required.
- Understanding of basic financial and accounting principles.
-Client Management -Project Management - Knowledge of SQL - Momentum upgrade experience - Momentum Annual Close and experience CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role.
The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications.
To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role.
Compensation decisions are dependent on the facts and circumstances of each case.
A reasonable estimate of the current range for this role in the U.
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is $.
At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company.
CGI’s benefits include.
• Competitive compensation • Comprehensive insurance options • Matching contributions through the 401(k) plan and the share purchase plan • Paid time off for vacation, holidays, and sick time • Paid maternity and parental leave • Learning opportunities and tuition assistance • Member assistance and wellness programs Due to the nature of this government contract, US Citizenship is required.
#CGIFederalJob #LI-DD1 Skills.
System Testing Systems Analysis Business Process Consulting Financial Analysis What you can expect from us.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging.
Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life.
That’s why we call ourselves CGI Partners rather than employees.
We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value.
You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last.
You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities.
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., please email the CGI U.
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All CGI offers of employment in the U.
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are contingent upon the ability to successfully complete a background investigation.
Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.
Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check.
CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.