MCR CONTROLLER (VIDEO OPERATIONS TEAM)

As an MCR Controller in our Video Operations team, you will play a key role in delivering top-quality live sports broadcasts.
You’ll work in a supportive and collaborative environment, where team success and individual growth are both prioritized.
This position requires adaptability to a fast-moving environment and a flexible rotational shift schedule.
Key responsibilities Acquire, ingest, and distribute video content across our global network, working closely with team members to ensure all broadcasts meet our quality standards.
Provide technical support during live broadcasts, collaborating with colleagues to troubleshoot issues and ensure seamless content delivery.
Continuously monitor video and audio signals to uphold the highest quality standards.
Perform quality control (QC) and troubleshoot any issues with live content to maintain broadcast integrity.
Act as the first point of escalation for technical issues, coordinating with third-party suppliers when necessary to resolve complex faults.
React quickly to technical emergencies, implementing immediate solutions or escalating issues to minimize downtime and maintain uninterrupted transmission.
Keep comprehensive records of broadcast activities, including technical configurations, incident reports, and performance metrics.
Work closely with Video Engineers, Scheduling/Planning teams, and Live Monitoring staff to coordinate and execute live broadcasts smoothly.
Requirements Proven ability to work efficiently under high-pressure conditions.
Ability to manage daily workloads and collaborate with team members effectively.
Basic knowledge of broadcast procedures and processes.
Experience in quality control (QC) of live operations and troubleshooting technical issues is a big advantage.
Strong attention to detail with reporting and documentation of technical issues.
Ideally to be familiar with satellite delivery systems, decrypting, and decoding.
Prior experience with broadcast equipment and operations in a busy, deadline-driven environment is big plus.
Knowledge of IP video workflows and downlink satellite systems can make the job more easy for you.
This role includes ongoing learning opportunities, with access to an online learning portal, structured career development programs, and mentoring support.
Why work at Stats Perform? We love sports, but we love diverse thinking more! We know that diversity brings creativity, so we invite people from all backgrounds to join us.
At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respected for your contribution.
We take care of our colleagues We like happy and healthy colleagues.
You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,’ and flexible working schedules.
We pull together to build a better workplace and world for all.
We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups.
Diversity, Equity, and Inclusion at Stats Perform By joining Stats Perform, you'll be part of a team that celebrates diversity.
A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome.
All employees are collectively responsible for developing and maintaining an inclusive environment.
That is why our Diversity, Equity, and Inclusion goals underpin our core values.
With increased diversity comes increased innovation and creativity.
Ensuring we're best placed to serve our clients and communities.
Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.
Stats Perform collects the richest sports data in the world and transforms it through revolutionary artificial intelligence (AI) to unlock the most in-depth insights for media and technology, betting and team performance.
With company roots dating back almost 40 years, Stats Perform embraces and solves the dynamic nature of sport – be that for digital and broadcast media with differentiated storytelling, tech companies with reliable and fast data to power their own innovations, sportsbooks with in-play betting and integrity services, or teams with first-of-its-kind AI analysis software.
As the leading sports data and AI company, Stats Perform works with most of the top global sports broadcast companies, tech companies, sportsbooks, teams and leagues.