MARKET SERVICES EXPERT

Networks Platform Market Services Department,  that has the mission to ensure the management of production processes consumer switching and messaging and production within the scope of E-REDES, promoting operational interaction with other market agents aiming to harmonize the procedures of consumption and production and ensure the equity of treatment to all traders, intends to recruit a  Market Services Expert.
Our company is part of EDP, a global energy group present in around 30 markets with a particular emphasis on renewable energies.
With more than 45 years of experience, we have been consolidating a relevant presence on the world energy scene based on the commitment to be all-green by , leading the energy transition.
With more than employees around the world, we are committed to using our energy and heart to drive a better tomorrow.
What you will do.
Garantee the response to Market requests for switching on/off electricity supply as well as other contractual changes demanded by Energy Retailers; Ensure timing and quality in machine-to-machine messaging of Market Services between E-REDES, Logistic Operator and Energy Retailers; Address and ensure anomaly resolution whenever happens; Manage and ensure non-machine Market Services whenever needed; Analyze and garantee timely and quality responses to ticket and information requests from Energy Retailers and/or Logistic Operator; At all times ensure compliance with Regulation and the Law of the Electricity Market; Design, specificate and test new Market Services, improvements, automatizations and new regulation issues; Manage and proactively promote the Continuous Improvement Cycle of Market Services; Interact, evolve, mobilize and manage all parties that are needed to pursue a goal.
On-boarding transformation Projects challenging the existing way of operation and service to the Market; Integrate, contribute and achieve results in multi-disciplinary Teams; Manage work plans, schedules and deliver results.
Employment type.
Full-Time Work site.
Hybrid Model   What are we looking for.
Master's or bachelor's degree in Electrotechnical, Computation, Process Engineering or another field relevant to the role; Up to 3 years of professional experience; Experience in the Electricity Market in Portugal; Good domain of Microsoft Office tools; Good domain of Agile methodology and process specification; Good knowledge in Business Process Management (BPM); We value proficient knowledge of SAP Enterprise Utilities; We value a good ability to adapt to the work team and good interpersonal relationships; Problem solving and getting things done mindset.
More than academic knowledge and technical skills, we are looking for ambitious people who are enthusiastic about the future and who bring human skills aligned with our purpose.
Equal opportunities for all Our vision is that each person combines their unique characteristics and experiences to fulfill our mission of creating new energy for the planet.
We are an inclusive employer, ensuring all candidates are treated fairly throughout the recruitment process.
We welcome and value all people, and we are committed to fostering a sense of belonging for each person who is part of the EDP group.
Need more reasons to apply? As a top employer we.
Empower our employees through a positive and innovative work environment that promotes collaboration and agile decision-making; Respect and value each person, providing a flexible, healthy, and inclusive workplace with a range of attractive benefits; Provide a meaningful work experience and prepare our people for future challenges through different opportunities for development and internal mobility;   Our efforts have resulted in several distinctions over time, highlighting the EDP group's strong positioning and its dedication and commitment to attracting and retaining the best talent.
Top employer certification by Top Employers Institute Part of the Bloomberg Gender-Equality Index Global certification as a family-responsible company by Fundación Másfamília Top 100 Workplaces by Houston Chronicle   Discove r our tips to enhance your performance during the recruitment process and apply until if you think you are the right fit for this opportunity.