LQA PROJECT MANAGER

About the company PTW is a boutique games services company powered by a global team of passionate, hard-working, and ambitious gamers.
For nearly three decades, PTW has expanded rapidly, now boasting 40 sites in 12 countries.
Our family of companies, including SIDE, , OR Esports, and Entalize, enables us to offer a comprehensive range of services from dialogue production and localization to art services and esports management.
We have been dedicated to perfecting the gaming experience for players worldwide, recognizing them as integral members of our community.
Our commitment to providing industry-leading solutions has allowed us to work on over titles across all genres and platforms, solidifying our reputation in the games industry.
We believe that great work is achieved by teams who love what they do.
By leveraging the strength, creativity, and passion of our global workforce, we approach every solution with an all-minds-on-deck strategy - an approach that ensures that we consistently deliver innovative and effective solutions to our clients, helping them accelerate innovation across the globe.
We connect and bring fun to the world! About the role The Localization Project Manager is responsible for managing multiple projects from initiation to completion, ensuring specified deliverables are met.
This role involves defining project scope, performing file analysis using memoQ, creating schedules and quotes, and effectively allocating resources to ensure profitability.
The manager oversees project operations, maintains customer relationships, and ensures projects are delivered on time and within budget while acting as the main point of contact.
Additionally, the position includes enforcing company policies within teams, managing team dynamics, ensuring financial control of project gross margins, and maintaining responsive communication and effective relationships with internal teams.
Key Responsibilities.
The Localization Project Manager takes full ownership of multiple projects from initial stages to end.
Will plan, ensure correct implementation and track the progress, knowing specified deliverables must be achieved.
Planning.
Define project scope in collaboration with management.
Perform file analysis using memoQ.
Create schedules, quotes, and GM (Gross Margin) forecasting.
Coordinate with other studios for project scoping.
Allocate resources effectively for profitability.
Review and update project schedules as needed.
Identify project risks and propose mitigation plans.
Production.
Maintain good customer relationships.
Oversee project operations to ensure successful completion.
Share resource requirements with Senior Project Managers.
Ensure adequate resourcing, including linguists.
Ensure projects are delivered on time and within budget.
Establish a clear communication workflow with customers and stakeholders.
Act as the main point of contact for designated projects.
Use various communication methods (email, Skype, phone).
Maintain up-to-date project records.
Team Management.
Enforce company policies and discipline within teams.
Manage team dynamics and resolve conflicts.
Train new staff members as necessary.
Regularly review work quality to meet standards.
Support direct reports and ensure adequate working conditions.
Liaise with other departments for capacity planning.
Financial Control.
Take responsibility for project gross margin.
Maximize gross margin without compromising quality.
Manage the invoicing process for projects (Receivables and Payables).
Other.
Maintain responsive and clear communication via email and chat.
Build effective relationships with internal teams (LQA, Sales, HR).
Adhere to company security, confidentiality, health, safety, IT, and HR procedures.
Uphold ethical behavior and business practices.
Requirements Degree in Project Management, Translation, related language studies, or equivalent experience.
Experience in the translation industry; video game-specific experience is a plus.
Proven experience in leading a team of translators.
Strong verbal and written communication skills.
Excellent command of spoken and written English is mandatory.
Demonstrates proactiveness, problem-solving abilities, and a positive \"can-do\" attitude.
Proficiency in multiple languages is a plus.
Flexibility to work unsociable hours, including shifts, weekends, or overtime..
Software and tools we use.
Business application.
Microsoft Office CAT tools.
Trados, memoQ, XTM TMS software.
Plunet, XTRF What we offer.
You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest game clients, titles, projects, and tech in the world.
Attractive remuneration, holidays, regular team competitions with great prizes; and inclusion into an extensive social calendar.
Our environments thrive with collaborative teamwork with people from all around the world, different nationalities, and languages.
A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability.
We care about the wellbeing of our employees and have a dedicated employee wellbeing program.
We empower our people and offer regular progression opportunities to ensure our employees flourish.
Learn as you work and be part of something real that changes the face of gaming - forever.
Working with a global multi-lingual workforce with superb training and promotion and progression opportunities.
Working Condition.
On-Site in our Studio in Braga, Portugal 8.
to , Mondays through Fridays We are also regularly recruiting the following languages.
Arabic, Burmese, Bulgarian, Brazilian Portuguese, Chinese (Traditional), Chinese (Simplified), Croatian, Czech, Danish, Dutch, English (Australian), English (UK), English (US), Finnish, French (EU), French (Canadian), German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Luxembourgish, Malay, Norwegian, Polish, Portuguese (EU), Portuguese (Brazilian), Romanian, Spanish (Latin), Spanish (EU), Russian, Swedish, Tagalog, Thai, Turkish, Ukrainian and Vietnamese for current and future ad-hoc Quality Assurance, Localization, Localization, QA, and Player Support global Operations.
For more career opportunities, visit our career page.
https://www.
tw.
om/careers