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LEAD NURTURING HUBSPOT WORKFLOW CREATION

Descrição da oferta de emprego

Job Title.
HubSpot Workflow Specialist - Customer Service Optimisation Job Type.
Freelance / Contract Location.
Remote Overview.
We are seeking a skilled HubSpot Workflow Specialist to design and implement automated workflows to optimise our customer service processes.
This project will focus on streamlining communications, managing customer inquiries, and improving service delivery in the [Mental Health / NDIS / [Insert Your Sector]] sector.
If you are experienced in HubSpot automation and passionate about enhancing customer experience, we’d love to hear from you.
Key Responsibilities.
• Design and implement customised workflows within HubSpot to automate customer service processes.
• Develop and optimise lead capture, ticketing, and customer communication workflows.
• Create segmented customer lists to enable personalised service and targeted follow-ups.
• Integrate workflows with email templates, pipelines, and task management tools.
• Set up automated notifications, reminders, and reporting dashboards for the team.
• Analyse current processes and recommend automation solutions to improve efficiency.
• Ensure proper testing of workflows to minimise errors and enhance user experience.
• Provide documentation and training for internal staff on using the new workflows.
Skills and Qualifications.
• Proven experience in HubSpot workflow creation and automation.
• Solid understanding of customer service processes, particularly in the [insert relevant sector, e.
., healthcare, NDIS, SaaS].
• Ability to map business requirements into actionable workflow designs.
• Proficient in creating workflows for ticketing systems, email automation, and task automation.
• Strong problem-solving skills and attention to detail.
• Experience integrating HubSpot with third-party tools (e.
., CRM, email platforms, reporting tools) is a plus.
• Excellent communication skills to collaborate with stakeholders and provide training.
• Ability to meet deadlines and deliver high-quality work.
Project Timeline.
The project is expected to last approximately [Insert duration, e.
., 4–6 weeks], with the possibility of ongoing collaboration for maintenance and updates.
Deliverables.
• Fully functional HubSpot workflows tailored to our customer service needs.
• Documentation outlining the workflows, their functionality, and usage instructions.
• Initial troubleshooting support after workflow implementation.
How to Apply.
Please submit your proposal with.
1.
A brief introduction about yourself and your experience with HubSpot workflow automation.
2.
Examples of similar workflows or automation projects you’ve implemented.
3.
Your proposed timeline and budget for this project.
We are excited to collaborate with a skilled professional to elevate our customer service experience.
Apply today! Hubspot Hubspot Marketing ID do Projeto.
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Detalhes da oferta

Empresa
  • Indeterminado
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 23/11/2024
Data de expiração
  • 21/02/2025
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