LEAD ANALYST-SALESFORCE EXPERT

Position Description.
At CGI, we’re a team of builders.
We call our employees members because all who join CGI are building their own company - one that has grown to professionals located in 40 countries.
Founded in , CGI is a leading IT and business process services firm committed to helping clients succeed.
We have the global resources, expertise, stability and dedicated professionals needed to achieve.
At CGI, we’re a team of builders.
We call our employees members because all who join CGI are building their own company - one that has grown to professionals located in 40 countries.
Founded in , CGI is a leading IT and business process services firm committed to helping clients succeed.
We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members.
Come grow with us.
Learn more at www.
gi.
om.
This is a great opportunity to join a winning team.
CGI offers a competitive compensation package with opportunities for growth and professional development.
Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.
We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.
No unsolicited agency referrals please.
Job Title.
Lead Analyst -Salesforce Expert Position.
Lead Analyst Experience.
8-10yrs Category.
Developement location.
Chennai / Bangalore/Hyderabad Position ID.
J Employment Type.
Full Time Your future duties and responsibilities.
Key Responsibilities.
• Oversee the configuration, customization, and integration of Salesforce with other systems.
• Serve as a Subject matter expert on Salesforce best practices, tools, and capabilities.
• Review the design and lead the development of Salesforce solutions, ensuring the platform meets business requirements and objectives.
• Collaborate with cross-functional teams, including business analysts, developers, and project managers, to ensure project goals and timelines are met.
• Conduct regular system health checks and recommend enhancements or optimizations.
• Implement processes for testing, deployment, and change management in Salesforce environments.
• Troubleshoot and resolve any issues related to Salesforce applications and integrations.
• Create and maintain detailed documentation for Salesforce architecture, customizations, and processes.
• Stay updated on Salesforce product releases and new features, leveraging them to improve the system Required qualifications to be successful in this role.
Minimum of 8-12 years of experience with Salesforce, including experience in a lead or expert-level role.
• Strong knowledge of Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and other related Salesforce products.
• Hands-on expertise in Salesforce development (Apex, Visualforce, Lightning Web Components, Vlocity etc.).
• Extensive experience with Salesforce integrations, including REST/SOAP APIs, middleware tools, and third-party applications.
• Extensive knowledge on Copado and its configuration, CI/CD pipelines and builds • Hands-on experience in Salesforce data management, security, and customization.
• Proficiency in the Salesforce platform’s declarative features such as workflows, process builder, flow, and approval processes.
• Excellent problem-solving and troubleshooting skills.
• Salesforce certifications such as Salesforce Certified Administrator (ADM 201), Salesforce Certified Platform Developer I, Salesforce Certified Technical Architect, or any other relevant certifications are a plus.
Location.
Hyderabad, Bangalore, Chennai Education.
Computer Science (BE / BTech / MTech / MS) from Tier I Premier institutes CGI is an equal opportunity employer.
In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation.
Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Skills.
RESTful (Rest-APIs) Salesforce Sales Cloud Salesforce Solution Design Velocity Telecommunications What you can expect from us.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging.
Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life.
That’s why we call ourselves CGI Partners rather than employees.
We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value.
You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last.
You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.