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GERMAN-SPEAKING CRUISE LINE AGENT (REMOTE FROM PORTUGAL)

Descrição da oferta de emprego

Description: Are you passionate about creating unforgettable customer experiences and driving sales in a dynamic industry? Join one of the world’s top cruise brands, the third-largest globally and a leader across Europe, South America, the Gulf, Southern Africa, and beyond. Known for its immersive voyages and dedication to customer delight, they are expanding rapidly in regions such as the Caribbean, North America, and the Far East. Key Responsibilities: Handle inbound calls, providing superior customer support and sales assistanceSell and promote cruise packages, including cross-selling and upselling tailored options and associated productsOffer comprehensive post-booking and booking management support to guestsAssist travel agents with bookings, inquiries, and management of customer needsProvide accurate and helpful information on destinations, ships, travel documentation, pricing, and more Requirements: Requirements: Native fluency in German and a minimum B2 level of EnglishPrior experience in a contact center or customer service role preferredBackground in sales, tourism, or travel agencies is an advantageStrong digital proficiency and attention to detailEffective verbal and written communication skillsProven multi-tasking ability and a problem-solving approachResidency or intent to relocate to Portugal Offer: What We Offer: Contract: Initial 6-month contract, with potential extensionsWork Schedule: Rotational shifts from Monday to Sunday (latest finish 19:00, no late- or nightshifts) Compensation: €1,100 per month x14 + €167 in meal allowances + Up to €120 monthly in Performance BonusFully paid client trainingHealth insurance from Day 1Work-from-home setup: Equipment provided and shipped to your Portuguese addressCareer development and growth opportunitiesReady to make waves in your career? Apply now and become a vital part of our clients team, delivering exceptional cruise experiences across the globe!
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Detalhes da oferta

Empresa
  • Multilingual Jobs Worldwide
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 14/11/2024
Data de expiração
  • 12/02/2025
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