GERMAN CUSTOMER SUPPORT FASHION ADVISOR (M/F) REF:
Descrição da oferta de emprego
The advisor will also answer queries across a number of channels including email, chat, and phone.
Your responsibilities · Handle and carefully respond to all customer inquiries; · Follow up to customer inquiries by taking specific action in a timely manner; · Aim to resolve issues on the by phone call and be proactive; · Appropriately communicate with customers via phone, chat, and email; · Be able to work to customer service measures, metrics and KPIs.
What we are looking for · Superb written and oral communication skills in both English (B2 level minimum) & German (C1/C2 level); · Team player with a positive attitude who thinks as a business owner would; · Availability to work various shifts; · Proficiency with desktop computer system and internet skills; · Prior customer service experience; · Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment; · Passion for fashion is a PLUS! What we offer · Strong possibility of career progression; · Initial and continuous training; · Work contract; · Full-time role on a 40 hour per week contract; · Opportunity to work in a multicultural environment.
Mandatory requirements Fiber internet (high speed internet) – NO WIFI AVAILABLE ONLY ENTHERNET CABLE; Private and peaceful working space area; Are you who we're looking for? Don't miss out!
Detalhes da oferta
- ManpowerGroup Portugal
- Indeterminado
- 05/09/2024
- 04/12/2024
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