FRONT SERVER (FULL-TIME)

Job Description For Front Server (Full-Time)(HOZ584) in Napa,United States.
Description Violetto pays homage to the rich history of the Napa Valley region, particularly the Italian and French influences on its viniculture and cuisine.
Under the leadership of Executive Chef Thomas Lents, Violetto combines old-world techniques with progressive expression, crafting menus that explore lesser-known European culinary traditions while embracing the abundance of local, world-class ingredients.
Our team is passionate about providing memorable dining experiences for our guests through outstanding food, curated wines, and genuine hospitality.
ob Summary.
As a Front Server at Violetto, you'll play a pivotal role in delivering a high-standard dining experience by expertly guiding guests through our menu and wine selections.
With a deep understanding of our offerings and a warm, welcoming approach, you'll ensure that every guest feels valued and cared for.
ey Responsibilities.
uest Engagement.
Greet and seat guests warmly, setting the tone for their dining experience.
Provide genuine hospitality and attentiveness to guest needs, going above and beyond to create memorable experiences.
enu Knowledge.
Possess comprehensive knowledge of all food and beverage offerings, including our wine selections.
Recommend menu items and pairings confidently, drawing on a deep understanding of flavors, ingredients, and preparation techniques.
rder Accuracy & Timeliness.
Accurately take and process guest orders, communicate any special requests to the kitchen, and ensure prompt, efficient service.
eam Collaboration.
Work closely with colleagues to maintain smooth service flow.
Coordinate with back servers, chefs, and managers to handle service seamlessly.
ales Skills.
Upsell items effectively, recommending seasonal specials, exclusive wines, and curated menu offerings.
rofessional Presentation.
Uphold Violetto's high standards in personal presentation, cleanliness, and work area organization.
roblem Solving.
Address guest inquiries and resolve any concerns promptly, ensuring satisfaction.
Notify management of significant issues for timely resolution.
ompensation.
$ per hour + Tips!Why Work at Violetto?We are an Alila Hotel which is part of the Hyatt Family12 Complimentary hotel room nights after 90 days of serviceDiscounted room nights on first day of serviceFree Parking8 Paid Holidays per yearPaid time offMedical, Dental, Vision Insurance after 90 days of employment (FT Colleagues)Flexible Spending Account (FT Colleagues)Retirement Savings PlanTuition ReimbursementBasic Life InsuranceOpportunities to work around the world with Hyatt Hotels and ResortsHyatt associates work in an environment that demands exceptional performance yet reaps great rewards.
Whether its career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.
yatt is an Equal Opportunity Employer.
We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
ualifications Prior serving experience in a fine dining or upscale casual restaurantStrong knowledge of wine and food pairings; a sommelier certification is a plusExceptional communication and interpersonal skills.
assion for hospitality with a commitment to providing outstanding guest experiencesAbility to work well under pressure in a fast-paced environment.
lexible schedule, with the availability to work evenings, weekends, and holidays as needed