FRAUD ANALYST (ENGLISH-SPEAKING) - SOCIAL MEDIA
Descrição da oferta de emprego
Fraud Analyst (English-speaking) - Social Media Job Description Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
If you’re looking to grow and be inspired, as a Fraud Analyst in Porto, Portugal (On-Site) you will ensure that performance goals are met across all operations.
And that we fulfill client expectations related to operational excellence.
high targets regarding quality, efficiency & customer journey improvement.
Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
At Concentrix, there’s a real career and personal growth potential.
About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role As a Fraud Analyst, you will.
Prepare chargeback representment documents in accordance with specific requirements and templates based on reason codes Determine the risk level of users based on SOP criteria Verify user-provided documents to ensure authenticity and match system records Make decisions to blacklist or whitelist users based on review outcomes Identify and present observations related to potential fraud trends to senior team members Investigate reasons for transaction rejections Collect information through screenshots from multiple platforms Your qualifications Concentrix is a great match if you.
Fluent in verbal and written English (C2) University degree or equivalent educational qualification (preferably) Previous experience in fraud review and/or chargeback disputes (preferably in the tech industry) Understanding of payment methods including CCDC, PayPal, and E-wallets Strong analytical skills, problem-solving abilities, and a commitment to maintaining the integrity of the review process Ability to work effectively in a fast-paced team environment Adaptable and committed to continuous learning Strict adherence to organizational policies and procedures High ethical standards and commitment to confidentiality If you feel you don’t check every box, we still encourage you to apply.
We'll do our best to match you with the right job, whether it’s this or another role.
What’s in it for you In this role, we offer benefits that help you support your unique lifestyle.
Full-time with indefinite contracts (negotiable depending on your experience and our client's needs) Competitive salary and performance bonus Central location in Porto, Portugal Bring-a-friend (referral) bonus opportunities Full paid training on the company and the project you'll be working on Career development programs, specialized courses, and language classes Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you.
Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal-opportunity employer We're proudly united as one team, one company, globally.
We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Eligibility to work In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.
Location.
PRT Porto - Avenida Sidonio Pais Nº 93 Language Requirements.
Inglés (obligatorio) Time Type.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Misión.
Nuestro objetivo es ser la mayor empresa del mundo en servicios de atención al cliente, en diversidad y en talento.
Lo lograremos gracias a nuestra cultura.
Concentrix CVG Corporation es una empresa que fomenta la igualdad de oportunidades.
Quienes somos.
Somos una compañía única.
Somos fans de nuestros empleados, les ayudamos a desarrollarse constantemente y a alcanzar sus objetivos profesionales.
¡Somos una multinacional líder que te ofrece posibilidades infinitas! Descripción de la empresa.
Destacamos en un mundo multitudinario.
Creemos que la experiencia lo es todo.
Para lograr unos resultados sobresalientes, estamos alterando el mercado al estar totalmente concentrados en hacer los negocios de nuestros clientes mejores.
Reunimos a las mentes más brillantes y creativas del sector, soluciones tecnológicas vanguardistas, experiencia probada en “design thinking” y centros que ofrecen experiencias excepcionales al cliente.
Nuestros clientes también notan la diferencia...
mayor lealtad de los clientes, mejora del rendimiento empresarial y diferenciación en los mercados.
Como organización diversa y global, tenemos ideas novedosas y poco convencionales y ofrecemos experiencias extraordinarias al cliente casi 750 de las mejores marcas del mundo.
Concentrix.
Una empresa apasionada impulsada por gente apasionada.
Detalhes da oferta
- Indeterminado
- Indeterminado
- 07/11/2024
- 05/02/2025
Requisitos do trabalho c1 german level, b2 english level written and spoken 6 months of experience in relevant field is preferred ability to cover weekly shift rotation including occassional nights and weekends tolerance to sensitive content in videos strong computer skills customer service-orientation......
Want to learn more about social media regulation, online free speech, internal controls or maybe even learn about eupolicy making? apply now, start your career supporting this exciting team... our client is looking for a dutch video content analyst to join their growing team in lisbon – portugal......
Want to learn more about social media regulation, online free speech, internal controls or maybe even learn about eupolicy making? apply now, start your career supporting this exciting team... our client is looking for a german video content analyst to join their growing team in lisbon – portugal......
What do we ask in return? you must speak english, have a driving license and have a degree in social care, social work, social science, psychology or equivalent... your future team is waiting for you to help them provide an emotionally and psychologically safe place where young people with disabilities......
Your day to day: review user flagging reports regarding website content understand and remain up-to-date with client’s policies and guidelines analyze and identify content that is not in compliance with requirements and flag it for action in a timely manner review the reported content within......
Requisitos do trabalho requirements: mandatory proficiency in english and dutch strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved......
Requisitos do trabalho mandatory proficiency in english and german strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved queries to......
Requisitos do trabalho languages: - english spoken and written correctly; - german spoken and written correctly... do you link speak several language? are you fluent in german? do you have good knowledge of english? then you could be perfect for our bilingual roles! as a result of the incredible growth......
Develop strategies for effective solutions... ability to bridge the gap between technical and non-technical teams... create detailed documentation... your main responsibilities: analyze business processes for improvement... join us in shaping the future through insightful analysis and innovation!......
Requisitos do trabalho mandatory proficiency in english and german strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved queries to......